May 2024 – Aug 2024 · 3 mos · Seattle, WA

• Designed and developed an end to end LLM-based Risk Assessment System using React, Golang, and MySQL using serverless functions and cronjobs, facilitating the classification of AI Fairness Risk for newly created Gen-AI models.
• Fine-tuned the Mistral large language model from hugging face for the risk assessment system using stored human-classified data, achieving a 27% increase in precision and a 32% increase in recall.

Jan 2020 – Aug 2023 · 3 yrs 7 mos · Bengaluru

• Developed, managed and optimized Cisco's large scale data pipeline for real-time event processing leveraging Kafka and Flink technologies, ensuring seamless storage in Elasticsearch and facilitating querying through GraphQL endpoints; empowered over 500+ customers with real-time intelligent analytics of communication data
• Piloted a UI based multi calling solution titled Multi Phone Portal using Flask, Python and Docker helping both customers and the team to replicate call scenarios, boosting developer efficiency and reducing customer support requests by 35%
• Led a team of five members in the development of the Voicemail Group and Call Queue features within the Cisco Control Hub portal; employed Angular, Spring Boot, and SQL technologies to deliver these features, enabling 7000+ Webex administrators to efficiently manage calling services
• Spearheaded a Security initiative to implement burst filters in the log4j framework of Cisco’s backend services reducing the possibility of DNS attacks by 67%