John Cosgrove

Product Manager

Raleigh, North Carolina, United States20 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in API security and product management.
  • Proven track record in enhancing customer success.
  • Strong background in Linux systems engineering.
Stackforce AI infers this person is a SaaS Product Manager with a strong focus on security and customer success.

Contact

Skills

Core Skills

Product ManagementApi SecuritySolutions EngineeringCustomer Success ManagementSoftware EngineeringSystems EngineeringSupply Chain OperationsOrder FulfillmentElectrical Engineering

Other Skills

Vulnerability ScanningSecurity ManagementCloud ServicesTechnical ExpertiseCustomer IntegrationCustomer SuccessTechnical AdvisoryDevOpsIAM ServicesLinux AdministrationSupply Chain ManagementInventory TrackingSAPInventory ManagementTesting

Experience

20 yrs 7 mos
Total Experience
1 yr 9 mos
Average Tenure
3 yrs 9 mos
Current Experience

Cloudflare

Senior Product Manager

Aug 2022Present · 3 yrs 9 mos

  • Learn more about some of my featured work:
  • https://blog.cloudflare.com/vulnerability-scanner/
  • https://blog.cloudflare.com/cloudflare-security-posture-management
  • https://blog.cloudflare.com/protecting-apis-with-jwt-validation
  • https://blog.cloudflare.com/2024-api-security-report/
  • https://blog.cloudflare.com/speeding-up-apis-ricochet-for-api-gateway/
  • https://blog.cloudflare.com/protecting-graphql-apis-from-malicious-queries/
  • https://blog.cloudflare.com/api-sequence-analytics/
  • https://blog.cloudflare.com/ml-api-discovery-and-schema-learning/
Product ManagementAPI SecurityVulnerability Scanning

On sabbatical

Human

Oct 2021Aug 2022 · 10 mos · Earth

  • "I have looked in the mirror every morning and asked myself: 'If today were the last day of my life, would I want to do what I am about to do today?' And whenever the answer has been 'No' for too many days in a row, I know I need to change something."
  • Steve Jobs

Imperva

2 roles

Senior Product Manager

Jan 2021Oct 2021 · 9 mos

Sales Engineering Manager

Jul 2019Jan 2021 · 1 yr 6 mos

  • Distil Networks was acquired by Imperva on July 1, 2019.

Distil networks

3 roles

Team Lead, Solutions Engineering

Promoted

Jun 2018Jul 2019 · 1 yr 1 mo

Solutions / Presales Engineer

Sep 2016Jul 2019 · 2 yrs 10 mos

  • Represent Distil as a technical expert regarding the solution, industry, and customer integrations.
  • Help prospects and customers understand why Distil is best in breed in-person, on the phone, and at industry trade shows
  • Work through POC requirements with prospects for the fastest time-to-value
  • Organize and deliver important feedback to Product Managers from the field
  • Respond to prospect RFPs / RFIs to ensure Distil wins the business
Technical ExpertiseCustomer IntegrationSolutions Engineering

Technical Customer Success Manager

Nov 2015Dec 2017 · 2 yrs 1 mo

  • Expert technical advisor for the Distil Customer Success team
  • Had a cross-functional focus between Customer Success, Support, and Operations
  • Drove CSAT and renewals through personalized attention to customer needs and feedback
  • Implemented the Gainsight Customer Success platform to drive team efficiency
Customer SuccessTechnical AdvisoryCustomer Success Management

Red hat

Software Application Engineer

May 2015Nov 2015 · 6 mos

  • Devops focused delivery of IAM services across the global organization
  • Overall systems management via puppet
  • Application deployment on jBoss
  • SSO integrations with multiple third parties via SAML
  • Enterprise certificate management system with RHCS
  • Global user account management for internal Red Hat IT via LDAP, Kerberos
DevOpsIAM ServicesSoftware Engineering

First citizens bank

Linux Systems Engineer

Sep 2012May 2015 · 2 yrs 8 mos · Raleigh-Durham, North Carolina Area

  • Small team managed 300+ Red Hat Enterprise Linux servers in day-to-day operations across tens of different distributed systems comprising all layers of the application stack. Maintained a security focus in order to protect sensitive client information. Primary tools were Puppet 3.x and Red Hat Satellite 5.x.
  • Engineered new solutions using commodity hardware and standard virtualization platforms (libvirt / KVM / VMWare) for IT and Bank partners needs.
  • Strong web, reverse proxy (Apache) and middleware experience (Tomcat, JBoss).
  • Strong PKI knowledge and experience with hands-on tools (OpenSSL CLI, Dogtag project)
  • High traffic, high visibility, external-facing dotcom distributed system engineering (Apache httpd) and cross-platform support (Websphere plugin for Apache connecting back to WAS on AIX).
  • Proactive security event patching through 2014 and 2015’s biggest announcements (Heartbleed, Shellshock, POODLE, FREAK).
  • Data Center planning and development - assisted small team that designed and executed on the Bank’s secondary data center.
  • Technologies not already listed: MySQL, git, OpenLDAP, Splunk, Control-M, BASH, Perl, vim. Storage solutions experience include iSCSI, NetApp, and FiberChannel working with the enterprise storage team.
Linux AdministrationSecurity ManagementSystems Engineering

Triangle rock club

Membership Manager

Oct 2011Sep 2012 · 11 mos

Self-employed

Trader in Commodities

Apr 2010Oct 2012 · 2 yrs 6 mos

  • Currently acting alone as a retail trader speculating on the daily movement of foreign currency pairs, aiming to profit on the rise and fall of prices
  • Always testing new ideas through automated trading systems written in MetaQuotes Language for the Metatrader platform
  • Strategies differ depending on the instrument, time of day, and expected holding period

Ericsson

Business Unit CDMA Supply Chain Ops

Nov 2009Apr 2010 · 5 mos

  • Ensured the CDMA supply chain had optimal levels of "last time buy" inventory -- tracked and reported items with both too little and too much inventory
  • Tracked and reported RMA inventory metrics as well as spearheaded actions to maintain or reduce current RMA inventory levels
  • Developed software solutions in Microsoft Access to further our team's visibility of the business and increase day-to-day efficiency

Nortel

3 roles

CDMA Supply Chain Operations

Sep 2009Nov 2009 · 2 mos

  • Ensured the CDMA supply chain had optimal levels of "last time buy" inventory -- tracked and reported items with both too little and too much inventory
  • Tracked and reported RMA inventory metrics as well as spearheaded actions to maintain or reduce current RMA inventory levels
  • Developed software solutions in Microsoft Access to further our team's visibility of the business and increase day-to-day efficiency
Supply Chain ManagementInventory TrackingSupply Chain Operations

North American Order Fulfilment

Mar 2009Sep 2009 · 6 mos

  • Used SAP to clean up canceled job inventory from Nortel North American sites and facilitate its return to finished goods stocking locations
  • Successfully led an effort to consolidate $25M of international inventory to one US-based location
  • Kept average turn-around time under the target 24 hours for dispositioning critical material receipts into Nortel's RTP warehouse
Supply Chain ManagementInventory TrackingSupply Chain Operations

2008 Global Ops NGLP

Jun 2008Mar 2009 · 9 mos

  • Was rotating through Nortel’s New Graduate Leadership Program in Global Operations in a materials management role with an inventory focus, but only able to due one rotation due to Ch.11 restructuring
  • Lead a group of MBA candidates from NCSU through value stream mapping of current RMA process for Nortel RTP
  • Added directly to the bottom line through ensuring efficient use of cash regarding legitimacy of supplier excess inventory claims, as well as facilitating the movement of RMA material into usable stock
  • Developed and streamlined the excess and obsolete inventory process for the CDMA line of business
SAPInventory ManagementOrder Fulfillment

North carolina state university

Staff Photographer, The Technician

Sep 2007May 2008 · 8 mos

  • Photographed news stories and created illustrations that ran with captions in 15,000 reader daily campus newspaper
  • Produced multimedia slideshows containing voice and photos
  • Photographed special university functions such as community service projects and the Baccalaureate ceremony

Sony ericsson

Electrical Engineer CO-OP

Jan 2006Jan 2008 · 2 yrs

  • Assisted engineers in testing, development, and troubleshooting of RF, baseband, antenna, and optic systems of mobile phones through a variety of test configurations
  • Developed a standard for camera module field testing at SEMC's RTP location
  • Completed tests using a CTIA certified anechoic chamber for over-the-air measurements of transmitted and received radio performance
  • Continually critiqued and analyzed images from prototype camera modules throughout their development cycle, thereby developing a critical eye for detail

North carolina state university

E115 Lab Instructor

Aug 2004Dec 2005 · 1 yr 4 mos

  • Taught introduction to Linux class weekly
  • Graded both online submissions and paper assignments
  • Gave constructive feedback to faculty when asked how they could better prepare the online textbook
TestingTroubleshootingElectrical Engineering

Education

North Carolina State University

EE

Jan 2003Jan 2008

North Carolina State University

Computer Engineering — Electrical Engineering

Jan 2003Jan 2008

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