Manish Jain

Business Development Executive

Gurugram, Haryana, India13 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

10 years of experience in Business Analytics and Consulting.
Expert in building Machine Learning models and data-driven insights.
Proven track record of delivering multi-million dollar revenue opportunities.

Stackforce AI infers this person is a Business Analytics expert with strong capabilities in Machine Learning and Project Management.

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Skills

Core Skills

Business AnalyticsProject ManagementData Engineering

Other Skills

Machine LearningData VisualizationData CleaningData ExtractionStatistical AnalysisData AnalysisAdvanced AnalyticsNLPDashboard DevelopmentMainframeTestingTroubleshootingSDLCShell ScriptingQuality Assurance

About

• Technically competent and result oriented professional, with 10 years of experience in end-to-end product and service offerings in Business Analytics and Consulting. • Developing solutions and managing projects to deliver business insights for solving critical business problems. • Adept in building Machine Learning models, Statistical Analysis, Exploratory Data Analysis, Data Visualization, Data Extraction, Data Cleaning. • Well exposed to Project Management Life Cycle including Project Setup & Scoping, Requirement Analysis, Cost Estimation, Risk Management, Planning, Monitoring, Reporting, Release Management and Quality assurance. • Good analytical, troubleshooting, communication, prioritization, problem solving and leadership skills with ability to create and sustain high work tempo.

Experience

13 yrs

Total Experience

4 yrs 4 mos

Average Tenure

5 yrs 3 mos

Current Experience

Airbnb

Analytics and Insights Analyst

Feb 2021 – Present · 5 yrs 3 mos · Gurugram, Haryana, India

Managing projects across the organisation to deliver intuitive business insights.
Key responsibilities/ accomplishments :-
Built a fully automated system for lead sourcing and prioritisation in supply acquisition.
Developed a framework for automating insight generation for Revenue, Quality and Supply BUs.
Implemented a competitive pricing model for competitive analysis and sales optimisation.
Led the project to build a Goals Tracking Deck for SLT.
Piloted a predictive churn model to prevent Hosts from getting suspended by Airbnb.
Empowered maximum ideas across the BU and generated an opportunity worth $8.8B in revenue for the next one year.

Machine LearningData VisualizationData CleaningData ExtractionStatistical AnalysisProject Management+1

American express

Senior Consultant/ Business Analyst

Aug 2019 – Nov 2020 · 1 yr 3 mos · Gurugram, Haryana, India

Working as a Consultant for MIS and Advanced Analytics Team at American Express. Managing projects across the organization to deliver intuitive business insights.
Key responsibilities/ accomplishments :-
Successfully implemented Customer Crisis Recovery program. A proactive strategy to help our customers during challenging times.
Developed a fully automated Headcount and attrition dashboard for senior leadership team.
Led the project to create a business service drivers’ package with business insights.
Built a model using NLP with detailed call analysis in order to detect the hardship expressed/pitched in the call.
Developed an ROI metrics dashboard for Talent Strategy Initiative.
Built a comparative study to improve upon current forecasting for the incoming call volume to our customer service centers, study on hourly call volumes, study on industry wise spends, all these helped us in cost savings, better operational efficiencies and better customer engagement.

Advanced AnalyticsData VisualizationNLPDashboard DevelopmentProject ManagementBusiness Analytics

Wipro limited

5 roles

Lead Analyst

Promoted

Apr 2018 – Aug 2019 · 1 yr 4 mos · Gurugram, Haryana, India

Automate administration: New client implementation and Batch processing through Mainframe. Generating, modifying and scheduling jobs in Mainframe.
Project management and delivery: Comprehending business requirements and transforming them into technical requirements, determining operational feasibility by evaluating, analyzing requirements and solutions, converting client requirements into analysis artifacts, designing of test plans, configuring and testing complex provisions in a data driven environment.
Enhance operational health: Utilizing a combination of business knowledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problems. Working with the Operations team to get the resolution for defects and ageing edits by troubleshooting and solving problems in a timely and accurate manner.
Improve participant decision-making process: Robust decision-support tools including pension comparison charts (pension modeler), IRA provider search and cost estimators (Real Future) give participants what they need to make smart investment decision.
Deliver powerful management self-service administration tools: Plan information, eligibility reporting to trusts and actuaries, commencement/enrollment transactions and reporting are contained in a single source. Handled with the help of proprietary setup and batch transactions. Automated paperless personalized communication statements makes the process simple and easy to understand for our participants.

Project ManagementMainframeData AnalysisTestingTroubleshootingData Engineering