Mar 2022 – Present · 4 yrs 1 mo · Bengaluru, Karnataka, India

• Engineered and implemented a robust, high-availability Jira architecture, incorporating a scalable database solution using PostgreSQL with PG POOL II.
• Enhanced Jira performance by 60% while maintaining operational stability, achieving nearly four years without any major incidents.
• Lead the technical team in the development and implementation of complex solutions within Jira, ensuring alignment with business objectives and technical requirements.
• Developed a custom plugin within Jira to enable enhanced AI capabilities, leveraging machine learning algorithms to automate task prioritization, predict project timelines, and provide actionable insights.
• Design and architect scalable, robust, and secure Jira solutions to meet the evolving needs of the organization.
• Develop and maintain custom plugins and integrations to extend Jira's functionality and improve user experience.
• Implemented plugins and third-party integrations in Jira following thorough analysis, including load testing and performance evaluations, along with a comprehensive assessment of capabilities.
• Provide technical guidance and mentorship to developers, fostering a culture of continuous learning and improvement.

Oct 2019 – Mar 2022 · 2 yrs 5 mos · Bengaluru, Karnataka, India

• Successfully migrated over 10 million artifacts from third-party tools to Jira, ensuring data integrity and minimal downtime.
• Managed M&A migrations, seamlessly merging multiple Jira instances to create a unified and efficient project management environment.
• Developed custom solutions within Jira to address specific business requirements, enhancing functionality and user experience.
• Deployed new plugins after thorough analysis and testing, ensuring they met the organization's needs and improved overall system performance.
• Collaborated with cross-functional teams to understand their requirements and provide tailored Jira solutions that support their workflows.