Nasira Banu — Operations Associate
Currently working as a Technical process specialist at INFOSYS, where the client is Google and the process is Google Cloud Support Onboarding in which we will be onboarding the world over clients who are using the products under Google to the cloud console. It is a challenging and there are many things to learn as we will be handling clients all over the world from different regions and countries. Pursued a career as IT Support Engineer at METROMAX GROUPS in INNOWYZE GLOBAL SOLUTIONS and Tech enthusiast on the journey of becoming a skilled professional in the combined roles of Support Engineer and Business Analyst. Eager to learn, adapt, and contribute to the seamless integration of technology solutions with business needs. Ready to tackle challenges, provide support, and analyze data to drive effective decision-making. IT Support Executive at WEBMASTERS, UAE where I provide thorough support and problem resolution for customers using our software. Informed customers about issue resolution progress, displaying courtesy and strong interpersonal skills with all customer interactions. Maintaining composure and patience in face of difficult customer situations is really a great challenge. Analyzing different issues from various corners of the software along with the customers provides me deep learning and enhances my thinking ability, thought process in different angles identifying the root cause of the issue. Junior Developer cum BDE at SP Digitech under KOIN BX, a Crypto exchange firm, UAE. Starting my career as a fresher, becoming and seeing ourselves as a busy bee is really exciting and awesome. As a Junior developer, I used to update myself in the tech part and was coordinating with senior developers via calls and meetings. Also as a Business Development Executive, I used to connect with the crypto community, attending mega crypto events in Dubai, obviously when it comes to Crypto, networking plays an important role. Meeting new people from diverse cultures and countries with great crypto knowledge had learnt me to think the world in a dynamic way. And yes, it was really a fresh and Good start. I am an Electronics and Communication Engineering Graduate, completed my course at “RAAK College of Engineering and Technology” affiliated to “PONDICHERRY UNIVERSITY”. The technical skills which I have are Html, C , C++ , Python, SEO, Digital Marketing and I also do possess personal skills like Adaptability, Ability to learn new things quickly, Work management, Leadership and Public speaking skills.
Stackforce AI infers this person is a skilled IT support and development professional with experience in Fintech and cloud solutions.
Location: Bengaluru, Karnataka, India
Experience: 3 yrs 10 mos
Skills
- Programming
- Business Development
Career Highlights
- Experienced in global client onboarding for Google Cloud.
- Strong background in IT support and problem resolution.
- Proficient in programming and business development in fintech.
Work Experience
Walmart
Resolution Specialist (1 yr 2 mos)
Infosys
Technical process specialist (1 yr 1 mo)
MetroMax Group
Information Technology Support Engineer (5 mos)
Web Masters Technologies
IT Support Executive (3 mos)
SP Digitech IT Solutions
Junior developer cum BDE (1 yr 1 mo)
Education
Bachelor of Technology - BTech at Raak college of Engineering and Technology