Deepak kumar

Operations Associate

New Delhi, Delhi, India9 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in managing large delivery fleets.
  • Proven track record in warehouse operations.
  • Strong leadership in e-commerce environments.
Stackforce AI infers this person is a skilled operations manager in the e-commerce sector.

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Skills

Core Skills

Operations Management

Other Skills

Fleet ManagementShipping & ReceivingManagementFleet OperationsPackingBatch ProcessingWarehouse OperationsHandling teamCommerceBusiness DevelopmentCustomer Relationship Management (CRM)Quality ControlLeadershipTeam Leadership

About

I have good experience in e-commerce company.

Experience

9 yrs 5 mos
Total Experience
4 yrs 8 mos
Average Tenure
6 yrs 10 mos
Current Experience

Zomato

Operations Manager

Jun 2019Present · 6 yrs 10 mos · Faridabad, Haryana, India · Hybrid

  • ❖ Managing a fleet of 1000-1200 active delivery partners on a weekly basis.
  • ❖ Closely monitoring quality metrics of the delivery-partners and take necessary
  • ❖ Partner Engagement: work closely with the delivery-partners on the ground to
  • understand and plug the burning issues and come up with product and process
  • solutions.
  • ❖ Analysis, Implementation, and Execution: Responsible for data analysis and onground implementation of the plans and strategies.
  • ❖ Owning the end-to-end supply-side operations for the geography involving
  • delivery-partners onboarding, training, engagement, SLA compliance, etc.
  • ❖ Identifying and implementing process improvements to enhance the overall
  • delivery experience for customers.
  • ❖ Responsible for maintaining the operating fleet in accordance with demand.
Operations ManagementFleet Management

Mirza international limited

Warehouse Manager

Oct 2016May 2019 · 2 yrs 7 mos · Noida, Uttar Pradesh, India · On-site

  • Generating Pick List
  • ❖ Uploading Manifest in Dassboard on Portal .
  • ❖ Create Reports On daily basis
  • ❖ Man Power Handel
  • ❖ Ensure Goods are received & dispatched on time
  • ❖ Storing Stock away safely
  • ❖ Must Handel Inward & Outward
  • ❖ Perform other stock- related duties, including returning, packing, pricing, and labelling
  • supplies.
  • ❖ Accurately updating all data into computer and manual recording systems.
  • ❖ Work as Dispatch Manager 8 month with Red Tape (MIL)
  • ❖ Work as Order processing Incharge 1 Year with Red Tape (MIL).
  • ❖ Work as Warehouse Incharge 1 Year with Red Tape (MIL).
  • ❖ Inventory Management
  • ❖ Working as a Head of Order processing Work on(Paytm, Flipkart,Tata Cliq, Shopclues,
  • Ebay, Snapdeal, Mynytra, Jabong &Vinculum Software)
  • ➢ I am Responsible for order processing use of Vinculum Software to ensure that, Every order
  • is processed and delivered on time. These are the following activities performed on a daily basis.
Shipping & ReceivingOperations Management

Education

Lalit Narayan Mithila University, Darbhanga

Bachelor of Commerce - BCom

Jan 2017Jan 2019

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Deepak kumar - Operations Associate | Stackforce