Apr 2024 – Present · 2 yrs · Remote

Jan 2022 – Mar 2024 · 2 yrs 2 mos · Remote · Remote

• As a Senior Developer Advocate at OpenSearch, I led efforts to empower developers and organizations to get the most out of search technology. Through technical education, open-source advocacy, and hands-on mentorship, I helped drive adoption and innovation in the OpenSearch ecosystem.
• Public Speaking & Technical Evangelism:
• Delivered 30+ in-person talks at industry conferences, covering Vector Search, Lexical Search, BM25, and Observability.
• Showed teams how to deploy hybrid search solutions, combining BM25 and dense retrieval to enhance search relevance.
• Provided practical insights into Retrieval-Augmented Generation (RAG) for AI-driven applications.
• Engaged with thousands of developers, helping companies optimize their search infrastructure and observability strategies.
• Open-Source Community Leadership:
• Co-led OpenSearch's open-source internship initiative, attracting 2,000+ applicants and onboarding 300 interns.
• Mentored internship mentors, ensuring high-quality guidance and meaningful open-source contributions.
• Managed a team of 7 interns, collaborating on OpenSearch projects that enhanced the platform’s capabilities.
• By bridging the gap between engineering, product, and the community, I played a key role in expanding OpenSearch adoption and improving search experiences across industries.

Jan 2022 – Feb 2024 · 2 yrs 1 mo

Jun 2021 – Dec 2021 · 6 mos · Remote

• As a DevOps engineer I worked heavily with our AWS, Kubernetes, and our deployment systems. This involved everything from designing our AWS network connection to use direct connect to troubleshooting ETCD issues. This role allowed me to work across several teams as a resource as well helping to bootstrap our initial Azure deployment.

Aug 2020 – Jun 2021 · 10 mos · Remote

• While working as a network automation engineer I built systems for collecting information about the network to enable the teams to respond to incidents faster and be able to troubleshoot widespread issues with the network.
• Outside of the normal roles and responsibilities I built systems to collect metrics about our teams performance such as ticket volume and time tracking to justify our headcount. These systems and metrics were shortly after adopted by management to be more broadly used across the organization.

Feb 2020 – Jul 2020 · 5 mos · Virginia Beach, Virginia, United States

Jul 2019 – Feb 2020 · 7 mos · Virginia Beach

• Worked full time updating Dynamics CRM to meet customer requirements. Used the full range of tools including, C#, SQL Jobs, ASP.net, Javascript, React and Powershell.

Mar 2019 – Jul 2019 · 4 mos

• Create integration's and automation's to support internal staff
• Work with executive leadership on processes to drive the Regent experience
• Dynamics CRM plugin and web resource creation using C# and Javascript

Nov 2016 – Feb 2019 · 2 yrs 3 mos

• Built reports detailing key KPI's that allowing management to make strategic decisions
• Implemented systems allowing for a 4x increase in workforce management throughput
• Collaborated with stakeholders and several departments to develop solutions promoting communication and efficiency
• Created critical data pipeline system for delivering key metrics
• Managed the implementation and creation of a telephony solution deployed to 400 employees

Jun 2016 – Nov 2016 · 5 mos · Chesapeake, Virginia

• Implemented marketing strategies that increased volume on historically slow days
• Created policies reducing the frequency of restocks
• Lead system acquisition for better integrated payment systems

May 2014 – Aug 2014 · 3 mos

• Installed the first server instance of Streetlight Vision for customer demonstrations of up to 1000 nodes
• Setup a server instance of Streetlight Vision for company certification
• Configured nodes that utilized IPv6 protocols for setup in a mesh network
• Worked with stakeholders to prioritize future features for the product
• Requested by Pacific Gas and Electric to aid in troubleshooting mesh networking infrastructure

Jul 2013 – Aug 2016 · 3 yrs 1 mo

• Served at the second busiest store in the state of Virginia out of 241
• Elected to position as health and safety supervisor at Starbucks
• Received two outstanding employee awards for going above and beyond normal duties
• Was acknowledged in November at a district meeting for going above and beyond for a customer