May 2024 – May 2025 · 1 yr · Irvine, California, United States

• Spearheaded the design and implementation of scalable and high-performance system Company Link Tool for account company rollup, resulting in a 8% improvement in CCAR metric and a 27% reduction in operational costs for agents.
• Led the design and implementation of the scalable and high-performance Agency Mapping Control (AMC)
• Framework, which centralized account agency suggestions within Connect Sales. This initiative achieved a 14%
• increase in seller Customer Satisfaction (CSAT).
• Developed an SQL-Flume based pipeline for the Account Agency Mapping Validation project using a heuristic
• model, leading to a 12% reduction in mismapped account agency revenue, an 15% decrease in incorrect deal
• payouts, and annual savings of $11M.
• Successfully implemented the Digital Markets Act (DMA) 5(2) checks across multiple products and services
• owned by the Customer Data team, ensuring smooth cross-PA interactions with zero downtime upon
• enforcement. Collaborated closely with TPMs to facilitate effective cross-PA communication and coordination.

Jul 2021 – Apr 2024 · 2 yrs 9 mos · Irvine, California, United States

Jul 2016 – Jun 2021 · 4 yrs 11 mos · Hyderabad Area, India

• Architected and implemented the Flight Book Answer Cache, achieving an 82% cache hit ratio through proactive caching.
• Expanded Flight Booking answer presence from 5 English markets to 24 languages across 254 regions, resulting in a 27% improvement in coverage and a 7% increase in revenue generation.
• Developed the Airline Multi-Intent Answer, integrating Flight Booking, Flight Status, and Airline Generic Details into a single comprehensive response for international markets, leading to a 14% improvement in user
• click-through rate and a 4% increase in booking counts.
• Co-developed the Recent Search Service in Bing, which retrieves recent impression results based on a user’s
• previous searches. This feature was adopted by four different segments—Flight Booking, Finance, Events, and
• Destination—in its first year of launch.
• Developed a triggering classifier using PCFG grammar, TLC model, post-web features, and training queries
• across English market datasets, resulting in a 8% increase in recall.
• Developed an SQL pipeline using Azure to publish user and answer-level statistics to a Power BI dashboard,
• backed by Azure SQL DB. This solution is used by PMs and leadership for tracking key metrics.

May 2015 – Jul 2015 · 2 mos · Hyderabad Area, India

• Extended SBS(Side By Side) functionality to support it for Android and Windows Phone for comparing search
• engines results for similar query .

Jan 2014 – Feb 2014 · 1 mo · BIT Mesra