Mar 2022 – Sep 2023 · 1 yr 6 mos

• Key Roles and Responsibilities:
• Managed daily operations to ensure efficiency.
• Analyzed data to find ways to improve processes and implement changes.
• Created and enforced standard operating procedures to maintain consistent quality.
• Collaborated with other teams to improve processes and best practices.
• Addressed operational problems quickly and effectively.
• Created Report/Dashboards on operational performance and progress for the management.
• Achievements:
• Raised the typical conversion rate from 15% to 20% (Demo Done to Enroll)
• Increased the average number of students per teacher from 2 to 4 which is 100%
• Increased the efficiency of the operational work by automating it with the help of formulas which lead to saving a lot of time.

Mar 2021 – Mar 2022 · 1 yr

• As a member of the Operational Team I am looking after the training process of newly onboarded teachers, where I handle one of the Vertical.
• Responsible for maintaining and increasing the efficiency of a training process by tracking daily operations and resolving issues.
• Engaging with multiple stakeholders to ensure the smooth operation of the Vertical. Ensuring clients queries are resolved in a timely and satisfactory manner.

Sep 2019 – Nov 2020 · 1 yr 2 mos · Pune, Maharashtra, India

• Key Roles and Responsibilities:
• Actively seeking out new sales opportunities through calling, networking and social media.
• Offered professional advice to clients, encouraging them to visit the project.
• Provided assistance to clients to select the right property by understanding their needs and explaining how the property meets their needs.
• Achievements:
• Achieved monthly target for 2 consecutive months.
• Developed and maintained the strong relationship with the clients.
• Provided excellent customer service and support to the clients, resulting in high levels of customer satisfaction.

Nov 2018 – Apr 2019 · 5 mos · Nagpur, Maharashtra, India

• Have to ensure whether the work carried out by the workers and other related activities are as per the safety regulation or not.
• have to ensure whether the site have adequate resources to complete the tasks or not.
• Promoting the best construction practices.
• Assures the work is completed and delivered without any defect and delay.