Sep 2022 – Aug 2024 · 1 yr 11 mos · Gurugram, Haryana, India

• ● Enhanced the seller onboarding experience by crafting a seamless onboarding panel for Jio Mart, resulting in an elevated onboarding journey and a 25% increase in successful onboarding.
• ● Led the end-to-end deployment of an advanced A/B testing tool, which drove a 40% boost in user engagement and a 15% increase in conversion rates.
• ● Led a high-performing team of 6 developers, executed sprint planning, and achieved the successful launch of a ground-breaking product ahead of schedule.
• ● Took the lead in engaging discussions with diverse customer segments to ensure the product's alignment with their distinct needs and requirements.
• ● Spearheaded the development of a multi-language SDK, expanding platform reach by enabling swift integration across various programming languages.
• ● Introduced a centralized A/B testing system, consolidating vital data and improving testing efficiency by 30%.
• ● Thoughtfully reduced subscription costs, generating annual savings of $150K through innovative cost-saving measures.
• ● Managed both frontend and backend development, enhancing system responsiveness and slashing API call response times by 70%.
• ● Efficiently managed both frontend and backend components, along with infrastructure tasks, demonstrating versatility and comprehensive skill set.

Mar 2022 – Jun 2022 · 3 mos · Greater Bengaluru Area

• ● Collaborated within a dynamic team at SAP Labs, dedicated to enhancing customer engagement and communication through cutting-edge Customer Notification Business Objects.
• ● Joined forces with cross-functional teams to identify customer pain points and craft targeted notification strategies, leading to a 20% increase in customer response rates.
• ● Proactively engaged in customer discussions, advocating for user-centric designs and aligning notification strategies with varying customer preferences.
• ● Contributed to the seamless integration of SAP technologies, fostering efficient communication between business objects and customer-facing applications.
• ● Teamed up with UX designers to refine notification templates, resulting in a visually appealing and engaging communication experience for customers.

Jan 2021 – Mar 2022 · 1 yr 2 mos · Greater Noida

• ● Orchestrated the creation of insightful reports, debugged and streamlined 20+ intricate business processes, and creatively enhanced system functionalities, resulting in a 15% reduction in operational inefficiencies.
• ● Seamlessly integrated a 3rd party API with SAP Business Technology Platform (BTP), unveiling real-time
• data in a sophisticated Fiori Application, leading to a 30% increase in data-driven decision-making
• processes.
• ● Spearheaded backend development endeavors as the Lead for Yamaha Chatbot tailored for Business
• Partners, pioneering a successful Proof of Concept (PoC) with tangible results.
• ● Elevated the capabilities of the Vehicle Management System (VMS) through meticulous integration of
• after-sales service functionalities, resulting in a 25% increase in customer satisfaction and a 20%
• improvement in service response times.
• ● Designed, developed, and deployed a revolutionary SAP Intelligent Robotic Process Automation (IRPA) bot,
• automating the capture of total bike ownership costs via an ingenious 3rd party tool integration, achieving a
• 60% reduction in manual data entry efforts.
• ● Developed a complex interface that bridged the gap between legacy systems and the cutting-edge HANA
• database, enabling smooth data exchange and seamless analytics.

Oct 2019 – Jan 2021 · 1 yr 3 mos · Noida, Uttar Pradesh, India

• ● Managed the successful implementation of SAP S/4 system across diverse global regions, strategically creating tailored custom reports aligned with distinct business requirements.
• ● Methodically analyzed critical components of application challenges, facilitating data-driven decision-making processes and optimizing system performance experience.
• ● Innovatively devised an algorithm to optimize font selection for invoice forms, culminating in a remarkable 50% reduction in development time, while ensuring consistent and professional presentation.