Alisha Sethi — Operations Associate

I am a Customer Delight Trainer at Zomato with 14 years of experience across the garment industry, sales, and customer service. My professional journey has allowed me to work across different industries and cultures, building strong skills in communication, operations, and people development. In my current role, I focus on training and enabling teams to deliver exceptional customer experiences. I conduct training sessions, support onboarding, simplify operational processes, and help teams build confidence in handling real customer scenarios. My goal is to make learning practical, engaging, and directly applicable to day-to-day customer interactions. Earlier in my career, I spent 11 years in Mexico, working in garment import and export, which gave me valuable international exposure and strengthened my skills in coordination, administration, and business communication. I am a fluent speaker of English, Hindi, and Spanish, allowing me to connect easily with people from diverse backgrounds. I am also proficient in MS Excel and MS Word, supporting efficient documentation, reporting, and operational work. Above all, I am a keen learner who is always curious and hungry to grow, constantly looking for opportunities to expand my knowledge and help others grow along the way.

Stackforce AI infers this person is a Customer Experience Specialist with a strong background in training and logistics.

Location: Delhi, India

Experience: 1 yr 10 mos