Pulkit Tyagi

Business Development Executive

North Delhi, Delhi, India6 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Achieved 33% reduction in complaints for EDC devices.
Coordinated initiatives saving INR 1 Million annually.
Developed and maintained Data Warehouse for major client.

Stackforce AI infers this person is a Fintech and SaaS professional with strong product management and data analysis skills.

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Skills

Core Skills

Product ManagementFinancial AnalysisData Warehousing

Other Skills

UsabilityPeople ManagementAttention to DetailSQLFinancial AccountingStrategyStakeholder ManagementProduct StrategyProduct LaunchCustomer ExperienceCreative Problem SolvingBusiness InsightsMarketingDigital MarketingAnalytics

Experience

6 yrs 9 mos

Total Experience

2 yrs 3 mos

Average Tenure

3 yrs 1 mo

Current Experience

Paytm

Product Business Manager

Apr 2023 – Present · 3 yrs 1 mo · Noida, Uttar Pradesh, India · Hybrid

Business planning and managing of 825K new and refurbished EDC(POS) devices at PAN Indian Level.
Initiated tracking of Merchant Helpdesk data and Market Surveys for better understanding and
identification of issues at the ground for better customer retention.
Analysed complex reports, provide accurate and timely recommendations leading to 33% reduction in
the complaints received regarding EDC devices from the market.
Working closely with various department. Document and implement the business processes, SOPs etc.

UsabilityProduct Management

Kellton

Corporate Business Analyst

May 2022 – Mar 2023 · 10 mos · Gurugram, Haryana, India · On-site

Regular monitoring, review and analysis of key financial KPI's; analysis of company's actual performance compared to business plans; visibility creation through dashboards and financial models; and reporting to key stakeholders. Monthly performance reviews and provide ad hoc analysis on business initiatives.
Variance Analysis & Trend Analysis on monthly basis to help business track their financial performance.
Identified & Co-ordinated the initiative of account deletion for G-Suite renewal leading to INR 1Million Annual Cost savings for the company.

People ManagementAttention to DetailFinancial Analysis

Accenture

Application Development Analyst

Jun 2016 – Apr 2019 · 2 yrs 10 mos · Mumbai Area, India

Part of a 10 members team responsible for maintaining and developing Data Warehouse/BI using ETL tools for Dixons Carphone(European electrical and telecommunications retailer).
Coordinated with multiple teams both onshore and offshore to ensure seamless service is provided to the client.
Supported 24*7 production environment responsible for managing daily loads and making sure that data is loading in a proper way and at the right time to ensure DHW availability within SLA.
Involved in all phases of the project life cycle including requirement gathering, analysis, design, coding, testing and implementation.
Point of contact for multiple domains within the data warehouse.
Closely worked with the reporting team to ensure that correct data is presented in the reports.
Identified and resolved multiple Bugs by identifying code gap related to Informatica jobs and UNIX scripts which resulted in considerable time saving in loads, reduced number of inflow tickets and reduced manual efforts.
Created Documentation for Knowledge Transfer (KT) and conducted functional and technical KT sessions.
Created both textual and visual documentation for recurring issues and tasks which helped in their timely resolution.

Data WarehousingSQL