Mehnaz Perveen CCPS

CEO

Gurgaon, Haryana, India18 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Top 20 Indian Women Influencers in Security 2020
  • Expert in crisis management and law enforcement response
  • Proven track record in fraud investigations and data privacy
Stackforce AI infers this person is a Trust and Safety expert in the SaaS industry.

Contact

Skills

Core Skills

Trust And SafetyCrisis ManagementLaw EnforcementLegal ComplianceDigital MarketingSocial Media MarketingPublic Relations

Other Skills

Fraud InvestigationsData AnalysisPublic SpeakingSEOBrand AwarenessMarketing StrategyInformation SecurityAnalyticsPrivacy LawEmergency ManagementStrategic PlanningCrime PreventionMicrosoft OfficeGoogle AnalyticsAdobe Photoshop

About

Top 20 Indian Women Influencers In Security 2020 II Margadarshak @Cyberabad Security Council. Enthusiastic, resourceful with over 9 years of diversified work experience. Professionally committed and responsible. Adapt easily to new situations. Successfully handle a wide range of functions using a combination of creative, organizational, analytical and communication Skills. Efficiently handled crisis management roles while dealing with law enforcement agencies. Maintain focus in demanding work environments, under deadline and pressure conditions. Meet challenges head-on and always find a way to effectively complete multiple assignments or tasks. Fraud Investigation, identity theft, data disclosure, legal requests analytics, security, cross functional, trust and safety, safety security, law enforcement response. Comfortable working in multi cultural environment

Experience

18 yrs 10 mos
Total Experience
2 yrs 8 mos
Average Tenure
2 yrs 9 mos
Current Experience

Paytm

Vice President- Trust & Safety, LERT @ Paytm

Aug 2023Present · 2 yrs 9 mos · Gurugram, Haryana, India · On-site

Fraud InvestigationsCrisis ManagementLaw EnforcementTrust and SafetyData Analysis

Urban company

2 roles

AVP- Trust&Safety, LERT

Oct 2020Aug 2023 · 2 yrs 10 mos

Trust and Safety

India Head- Trust & Safety & LERT

Oct 2019Jan 2021 · 1 yr 3 mos

Trust and Safety

Uber

2 roles

Law Enforcement Response Team Lead (India, SA)

Promoted

Oct 2018Oct 2019 · 1 yr

Law EnforcementCrisis Management

LERT Triage Specialist

Mar 2017Oct 2019 · 2 yrs 7 mos

  • To develop and maintain effective working relationships with law enforcement and government authorities. Plan and execute educational programs for law enforcement authorities on our policies for protecting user privacy and responding to legal requests.
  • Work closely with Legal Team and various cross functional team in managing responses to governmental requests for data.
  • Participated in outreach programs for sensitization on LERT guidelines for data disclouser requests and at academies /Cyber safety seminars.
  • Legal compliance role focused on Indian laws regarding access and disclosure of user data.
  • Analyse and respond to legal orders for consumer data to ensure compliance with applicable law and prevent unnecessary disclosure of information.
  • Working on improvements to policies and processes within the law enforcement response team.
  • Ensuring that all requests are scrutinized and handled pursuant to applicable law, our terms of service, and our law enforcement guidelines.
  • Communicate cross-functionally with other teams regarding on-going investigations. Respond to and support emergency matters on a global team.
  • Analysing and accurately responding to a variety of requests from law enforcement authorities and governments all across India region, including credit card fraud request handling search warrants, court orders, subpoenas and preservation requests.
  • Scrutinizing and handling legal requests in strict accordance with applicable law, client terms of service and law enforcement guidelines.
  • Main expertise areas: Cases of Theft/ Carjacking/ unreturned items, stolen bank details (charge-backs), Kidnapping, Missing person complaints, counterfeit investigations, terrorist related.
  • Identify issues that are actionable and prioritize incoming legal requests quickly and effectively.
  • Maintaining quality standards while managing large volumes of time sensitive requests.
Legal ComplianceData AnalysisCrisis Management

Mycityncr

Co-Founder

Oct 2016Feb 2017 · 4 mos · Gurgaon, India

  • adwords , on page/ off page seo,google analytics
SEODigital Marketing

Totem international pvt ltd

Social Media Marketing Manager

Jul 2009Jun 2015 · 5 yrs 11 mos · Hyderabad Area, India

  • Promote integrated safety security solutions in India,Srilanka and Maldives to police/law enforcement departments including airport security solutions of Safran/Morpho.
  • Worked on TotemSOS safety app for global awareness in law enforcement agencies which resulted in same being selected by Ministry of Home Affairs Govt of India .
  • Creating and maintaining a company's presence on social media sites like Facebook, Twitter, Flickr and Digg, as well as any company blog.
  • Generate Brand Awareness, sales and promote customer service through the social media networks.
  • Study trends in social media, research popular social media platforms
  • Trust and safety, Risk and Resilience
Social Media MarketingBrand Awareness

Advance group of companies

Manager –Public Relation & Information Management

Aug 2007Feb 2009 · 1 yr 6 mos · New Delhi Area, India

  • Ability to communicate on various levels with Suppliers, Promoters, corporate clients and media contacts.

Sify technologies limited.

Executive Customer Service

Jan 2004Dec 2005 · 1 yr 11 mos · pondicherry

  • Provided support to the sales team, ensuring all sales and service objectives were met.
  • Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
  • Worked with new customers in the development of new accounts and the implementation of new systems.

Education

Indian Institute of Management, Calcutta

Certificate — Leadership Excellence

Jan 2019Jan 2019

Symbiosis Institute of Management Studies

Master of Business Administration (MBA) — Marketing

Pondicherry University

Bachelor's degree — Computer Science

https://www.ciiscm.org

CCPS — security

Jan 2018Jan 2018

Stackforce found 100+ more professionals with Trust And Safety & Crisis Management

Explore similar profiles based on matching skills and experience