Oct 2020 – Aug 2023 · 2 yrs 10 mos

Oct 2019 – Jan 2021 · 1 yr 3 mos

Oct 2018 – Oct 2019 · 1 yr

Mar 2017 – Oct 2019 · 2 yrs 7 mos

• To develop and maintain effective working relationships with law enforcement and government authorities. Plan and execute educational programs for law enforcement authorities on our policies for protecting user privacy and responding to legal requests.
• Work closely with Legal Team and various cross functional team in managing responses to governmental requests for data.
• Participated in outreach programs for sensitization on LERT guidelines for data disclouser requests and at academies /Cyber safety seminars.
• Legal compliance role focused on Indian laws regarding access and disclosure of user data.
• Analyse and respond to legal orders for consumer data to ensure compliance with applicable law and prevent unnecessary disclosure of information.
• Working on improvements to policies and processes within the law enforcement response team.
• Ensuring that all requests are scrutinized and handled pursuant to applicable law, our terms of service, and our law enforcement guidelines.
• Communicate cross-functionally with other teams regarding on-going investigations. Respond to and support emergency matters on a global team.
• Analysing and accurately responding to a variety of requests from law enforcement authorities and governments all across India region, including credit card fraud request handling search warrants, court orders, subpoenas and preservation requests.
• Scrutinizing and handling legal requests in strict accordance with applicable law, client terms of service and law enforcement guidelines.
• Main expertise areas: Cases of Theft/ Carjacking/ unreturned items, stolen bank details (charge-backs), Kidnapping, Missing person complaints, counterfeit investigations, terrorist related.
• Identify issues that are actionable and prioritize incoming legal requests quickly and effectively.
• Maintaining quality standards while managing large volumes of time sensitive requests.

Oct 2016 – Feb 2017 · 4 mos · Gurgaon, India

• adwords , on page/ off page seo,google analytics

Jul 2009 – Jun 2015 · 5 yrs 11 mos · Hyderabad Area, India

• Promote integrated safety security solutions in India,Srilanka and Maldives to police/law enforcement departments including airport security solutions of Safran/Morpho.
• Worked on TotemSOS safety app for global awareness in law enforcement agencies which resulted in same being selected by Ministry of Home Affairs Govt of India .
• Creating and maintaining a company's presence on social media sites like Facebook, Twitter, Flickr and Digg, as well as any company blog.
• Generate Brand Awareness, sales and promote customer service through the social media networks.
• Study trends in social media, research popular social media platforms
• Trust and safety, Risk and Resilience

Aug 2007 – Feb 2009 · 1 yr 6 mos · New Delhi Area, India

• Ability to communicate on various levels with Suppliers, Promoters, corporate clients and media contacts.

Jan 2004 – Dec 2005 · 1 yr 11 mos · pondicherry

• Provided support to the sales team, ensuring all sales and service objectives were met.
• Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
• Worked with new customers in the development of new accounts and the implementation of new systems.