Monish Kadam

Operations Associate

Mumbai, Maharashtra, India7 yrs experience
Highly Stable

Key Highlights

  • Expert in delivering exceptional customer experiences.
  • Proficient in video production and strategic content creation.
  • Strong background in resolving complex customer inquiries.
Stackforce AI infers this person is a Customer Experience Specialist with expertise in Media and Hospitality.

Contact

LinkedIn

Skills

Core Skills

Customer ExperienceVideo Production

Other Skills

Customer SupportVideo Post-ProductionWeb DevelopmentWeb ServicesE-commerce SEOCybersecuritySocial Media MarketingProduct MarketingSocial MediaContent ManagementContent Strategy

Experience

7 yrs
Total Experience
5 yrs 10 mos
Average Tenure
1 yr 2 mos
Current Experience

Airbnb

3 roles

Senior Case Manager

Jul 2025 – Present · 9 mos

  • Resolving complex cases with empathy, protecting trust, mentoring teams, and ensuring safe, meaningful experiences for Airbnb’s global community.

Senior Case Manager

Jul 2025 – Present · 9 mos

  • Resolving complex cases with empathy, protecting trust, mentoring teams, and ensuring safe, meaningful experiences for Airbnb’s global community.

Senior Customer Service Executive

Feb 2025 – Present · 1 yr 2 mos

  • Senior Customer Executive | Airbnb
  • Passionate about delivering exceptional customer experiences, I specialize in resolving inquiries with efficiency, empathy, and professionalism. At Airbnb, I ensure that guests and hosts receive top-tier support, fostering trust and seamless interactions. With a strong background in customer service, I thrive in dynamic environments, solving challenges with a customer-first mindset.
Customer SupportCustomer Experience

Tekhné

2 roles

Business Consultant

Promoted

Oct 2024 – Feb 2025 · 4 mos

  • Helping brands amplify their message through impactful video production and strategic content creation. I specialize in crafting tailored solutions that align with business goals, driving engagement and delivering measurable results. Let’s collaborate to bring your vision to life and elevate your digital presence.
Video ProductionVideo Post-Production

Quality Assurance Tester

Apr 2019 – Feb 2025 · 5 yrs 10 mos

Customer ExperienceCustomer Support

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