May 2023 – Aug 2023 · 3 mos · Seattle, Washington, United States · Hybrid

• Product Consulting gig through Moodys NorthWest Consulting
• Ideated & driving a flagship feature to ensure digital web platform stability and scalability, estimated to impact 50k concurrent users during high-velocity events, and prevent $6 million revenue loss.
• Facilitated launch of a next generation AI-powered platform monitoring & alerting solution, expected to
• reduce critical outages by 80% in one calendar year and contribute to increasing CSAT by 40%.

Feb 2022 – Mar 2023 · 1 yr 1 mo · Seattle, Washington, United States · Hybrid

• Worked as a Product Manager with the Developer Platform & Infrastructure team, leading cloud infrastructure product capabilities to drive the company OKR of platform unification.
• Led product roadmap for cloud infrastructure platform capabilities by releasing developer APIs & UI portals, to drive unified experience for ~25k applications, estimated to do annuals savings of $500k in operational costs for the company.
• Drove customer research by conducting focus group studies with internal teams, to identify patterns across platform users; and collaborated with engineers and architects for continuous product improvement through iterative feature releases.
• Implemented successful product launch plans with Product Marketing and leveraged customer feedback to inform product development decisions, resulting in a 25% increase in customer satisfaction and a 40% increase in product adoption.
• Partnered with business and engineering leadership to set long-term product vision and strategy for next 12–18-months.
• As a side-gig:
• Collaborated with innovation team to draft Product Requirements Documents (PRDs) for short-term B2B/B2C features to empower Expedia’s footsteps in the Web3 space.

Sep 2021 – Dec 2021 · 3 mos · Remote

• Green Project is regarded as the "QuickBooks of Carbon Accounting," and the ease of use and automation inherent to the platform sets it apart as the ideal solution for firms who want to offer their portfolio companies or supply chain an accessible and compliant climate solution.
• Conducted market research to launch the Minimum Viable Product (MVP) for a real-time carbon and Environmental, Social, and Governance (ESG) rating monitoring tool for B2B clients, that eventually secured a seed-funding of $1.9 million.
• Designed 10+ wireframes and crafted 20+ user stories and corresponding acceptance criteria for engineering team.
• Orchestrated a 3-pager product strategy/PRFAQ document for business stakeholders, highlighting the value proposition.

Jun 2021 – Aug 2021 · 2 mos · Oakland, California, United States · Remote

• Worked with the Pandora engineering team to bring the best audio streaming experience for our customers and cater to the 150 million+ listeners' addressable market in the US!
• Refined product backlog & executed the prioritized items to build actionable user-facing error messages on mobile (iOS/android) application, to increase retention by 15% impacting ~40 million+ monthly active users (MAUs).
• Spearheaded product discovery through market research and data-driven competitive analysis to identify top customer pain-points/needs and aligned with design, engineering, and quality assurance (QA) to drive the implementation.
• Executed 5 A/B tests & 3 multi-variate (MVT) experiments to measure click-through-rate KPI to identify the preferred UX.

Jun 2018 – Nov 2020 · 2 yrs 5 mos · Greater Hyderabad Area

• Managed 30+ cross-functional projects, worth a portfolio of ~ $20 M, for Fortune 500 and US Public Sector clients, driving high team, customer and partner satisfaction
• Increased 25% month-on-month revenue recognition through effective financial planning with Account aligned
• Eliminated 30% of schedule overrun to save 20% in OPEX costs by proactive tasks’ triaging and early risk identification
• Identified new and repeat business opportunities worth ~$4 M by interfacing with diverse industry stakeholders
• Ideated a chatbot to minimize 40% operational load by envisioning AI to answer project governance queries
• Improved project health by 50% and a 4x reduction in escalations, by surfacing process improvements in the Program
• Led onboarding of 12 campus and lateral hires through detailed hands-on training and mentorship initiatives

Jul 2017 – May 2018 · 10 mos · Greater Hyderabad Area

• Worked as a full-stack developer in a multi-billion $ engagement for a Fortune 10 client, to develop a cloud-based lubricant analysis platform that will lead to 25x of cost-savings and 50% increase in end-user satisfaction
• Resolved security vulnerabilities in 100+ modules by implementing role-based access control for the entire web application
• Improved application load time by 20% by identifying redundant API and database calls and led overall code-refactoring
• Saved 400+ hours of estimation and UI work by redesigning the UI framework of the entire web portal based on client's divergent business needs related to accessibility and multi-lingual support