Archana Pradhan

CEO

South Delhi, Delhi, India15 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in training needs and skill gap analysis.
  • Proven track record in designing effective training modules.
  • Strong communication and mentoring skills.
Stackforce AI infers this person is a Learning and Development expert in the Fintech industry.

Contact

Skills

Core Skills

CommunicationTraining & DevelopmentSoft Skills

Other Skills

Interpersonal SkillsCareer DevelopmentTraining Needs AnalysisSkill Gap AnalysisTraining DeliveryPerformance ManagementDashboard CreationAuditingBusiness Relationship ManagementDigital MarketingPeople DevelopmentInterpersonal CommunicationAnalytical SkillsPresentation SkillsLeadership Development

About

As a learning and development expert at Accenture, I support employees with my expertise to develop and hone their skills. With many years of experience in the fields of media, learning and development, and digital marketing, where I have designed and delivered various training modules on communication skills, soft skills, coaching, and mentoring. My mission is to empower and inspire the resources to achieve their full potential and deliver high-quality service to the clients. I conduct training needs analysis, skill gap analysis, and evaluate training metrics to align the training interventions with the organization's requirements. I also monitor the performance of the associates, create dashboards and action plans, and calibrate with the business unit heads and onshore partners. I have strong communication skills, business relationship management skills, mentoring skills, and auditing skills that enable me to collaborate and support the team and the organization.

Experience

15 yrs 2 mos
Total Experience
6 yrs 8 mos
Average Tenure
8 yrs 7 mos
Current Experience

Google

Accenture| on behalf of Google

Jul 2021Present · 4 yrs 10 mos · Gurugram, Haryana, India

Interpersonal SkillsCareer DevelopmentCommunicationTraining & Development

Accenture

Communication Trainer

Oct 2017Present · 8 yrs 7 mos · Gurugram, Haryana, India

CommunicationTraining & Development

Bank of america

Soft Skills/ Process Trainer

Feb 2009Sep 2015 · 6 yrs 7 mos · Gurugram, Haryana, India

  • Conducting training needs analysis, skill gap analysis, defining and evaluating training metrics in line with the organization's requirement.
  • Delivering Soft Skills and Process Training on consumer banking products
  • Designing and developing training modules
  • Planning Individual Development Plans, training modules and organization development specific interventions and strategies to address the associate development requirements.
  • Regular monitoring performance of the associates.
  • Calibration with Business Unit Heads and on shore partners on training material revision and setting standards for different processes.
  • Creating dashboards and action plan to improve the effectiveness of the training.
Training Needs AnalysisSkill Gap AnalysisTraining DeliveryPerformance ManagementDashboard CreationTraining & Development+1

Education

Indian Society for Training & Development (ISTD)

Post graduate — Learning and Development

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