Jun 2023 – May 2024 · 11 mos · Mumbai, Maharashtra, India

• As Business Development Manager, I led commercial expansion across India and select APAC markets, driving market entry strategy, payment ecosystem partnerships and transaction growth for a global digital payments and carrier billing platform. My role focused on building bank, PSP, telecom and merchant partnerships to establish localized payment ecosystems and enable scalable country-level operations in regulated markets.
• I enabled India market readiness by onboarding a leading private-sector bank and established partnerships with the top two PSPs by market share in the Philippines, unlocking commercial scale in both markets. I led commercial negotiations and deal execution with banks, PSPs and telecom operators, advancing strategic partnerships including a Google 3P telecom collaboration, while driving merchant enablement initiatives for Amazon Philippines through payment flow design, transaction forecasting and commercial structuring to support revenue and transaction growth.
• I worked closely with product, technology, legal, compliance and finance teams to drive partner onboarding, payment integrations and ecosystem enablement, supporting A2A (QR PH) payments in the Philippines and UPI, cards and net banking integrations in India. Through transaction data analysis, Quarterly Business Reviews and partner performance management, I improved transaction volumes, operational efficiency and ecosystem collaboration across emerging APAC payment markets.

Mar 2021 – Jun 2023 · 2 yrs 3 mos · Mumbai, Maharashtra, India

• Promoted within ICICI Bank to lead digital partnerships and payments integrations across fintech and enterprise ecosystems, driving UPI adoption, digital payment integrations and commercial partnership growth in a regulated banking environment. I owned solution design, partner acquisition, contract management, commercial negotiations and cross-functional execution, enabling scalable digital banking and platform partnership initiatives across private-sector and fintech partners.
• I led acquisition and enablement of fintechs, TPAPs, payment aggregators and large enterprises, managing partnerships with BillDesk, Worldline, Tata Digital, Aditya Birla Digital, CAMS, CCIL and PharmEasy, Paymate, Kissht, Swiggy. I drove API-led integrations across UPI intent & collect, autopay, wallets, QR payments, BNPL, BBPS and credit card on UPI, delivering 50+ integrations and contributing great P2M transaction volumes and 60% of the West region’s integration fee revenue. I led internal and external stakeholder teams across digital partnerships, technology and business units to drive large-scale UPI integrations, transaction volume growth and P&L outcomes, ensuring strong commercialization, partner onboarding and go-live execution.

Aug 2018 – Mar 2021 · 2 yrs 7 mos · Mumbai, Maharashtra, India

• In this role, I managed government banking relationships and digital transformation initiatives across state and central government institutions, owning portfolios with large Average Annual Balance (AAB). I focused on strengthening ICICI Bank’s public-sector banking presence, driving account acquisition, transaction scale, and balance sheet growth through strategic government partnerships and mandate wins in a regulated banking environment.
• I designed and implemented fintech-enabled e-governance and payment solutions, including API-led bulk payments, automated reconciliation, Aadhaar-enabled payments, DBT, PFMS and ERP integrations, enabling large-scale collections, disbursements and operational efficiency. I acquired government mandates with a huge expected transaction throughput, while leading cross-functional coordination across technology, product, commercial and branch teams for proposal development, MoU negotiations and program execution, driving liability growth, asset-linked revenue and long-term institutional partnerships.

May 2017 – Nov 2017 · 6 mos · Singapore, Singapore

• During this role, I supported APAC sales and business development initiatives, contributing to market analysis, partner research and sales enablement across priority markets in the digital payments ecosystem. I worked with regional sales, partnerships and strategy stakeholders to assess payment ecosystem opportunities, partnership potential and market expansion strategies, while supporting enterprise client engagements and business development planning across APAC financial services markets.

Jun 2015 – Dec 2016 · 1 yr 6 mos · Mumbai, Maharashtra, India

• At Drilex, I co-founded an online B2B sales platform in the energy sector, focused on enabling digital sourcing of critical equipment and enterprise solutions. I led business model development, go-to-market strategy, customer acquisition, investor engagement, capital raising and partnership development, building early-stage commercial foundations, ecosystem partnerships and platform adoption strategy to support market entry and business growth.

Apr 2013 – May 2015 · 2 yrs 1 mo · Mumbai, Maharashtra, India

• As Business Analyst, I worked in the CEO’s Office, supporting enterprise strategy initiatives across multiple business units and global projects. I evaluated performance across seven businesses and delivered analytical insights for senior leadership decision-making, contributing to initiatives including financial restructuring, organizational transformation, branding strategy and project streamlining at the group level.