Niharika Vijay

Operations Associate

New Delhi, Delhi, India3 yrs 10 mos experience
Most Likely To Switch

Key Highlights

  • Experienced in customer service and client relations.
  • Strong leadership and teamwork capabilities.
  • Aspiring analyst with HR interests.
Stackforce AI infers this person is a Customer Service professional with aspirations in HR analytics.

Contact

LinkedIn

Skills

Other Skills

EnglishProblem SolvingLeadershipCritical thinking and problem solvingTeamwork and collaboration

About

Worked as a dedicated customer service executive at Wipro to help the clients choose thier health benefits during annual enrollment. Conducted meetings and regular huddles with the team for updates on current affairs of the company and the process. I am up to work in a full time job (day shift) Looking up for a career as a analyst and looking forward to work with the HR team as well in future.

Experience

3 yrs 10 mos
Total Experience
1 yr 3 mos
Average Tenure
1 yr 11 mos
Current Experience

Zomato

Customer Delight Associate

May 2024 – Present · 1 yr 11 mos · Gurugram, Haryana, India · On-site

Wipro

2 roles

Senior Customer Service Associate

Promoted

Oct 2023 – Mar 2024 · 5 mos · Gurugram, Haryana, India · On-site

Customer Service Representative

Jul 2022 – Sep 2023 · 1 yr 2 mos · Gurugram, Haryana, India · On-site

Srijan - the enterpreneurship development club

Head

Oct 2021 – Feb 2022 · 4 mos · Institute of Innovation in Technology and Management

Inception wave

HR Manager

Jul 2021 – Oct 2021 · 3 mos · Delhi, India

Education

Innovation jobs

Bachelor of Business Administration - BBA

Guru Gobind Singh Indraprastha University

Bachelor of Business Administration - BBA

Jan 2019 – Jan 2022

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