Shashi Kumar Jha

Business Development Executive

Darbhanga, Bihar, India7 yrs 5 mos experience
Highly Stable

Key Highlights

  • Proficient in Zendesk for customer support.
  • Strong background in e-commerce and logistics.
  • Experienced in business development and sales operations.
Stackforce AI infers this person is a skilled professional in E-Commerce and Technical Support.

Contact

LinkedIn

Skills

Core Skills

Customer ServiceTechnical Support

Other Skills

CommunicationBusiness DevelopmentZendeskE-CommerceSales & MarketingLogistics ManagementE-businessLink BuildingTraffic GenerationOnline MarketplaceMicrosoft OfficeMicrosoft ExcelSales OperationsSupply Chain Management

About

Experienced Senior Associate with a demonstrated history of working in the internet industry. Skilled in Technical Support, Sales Operations, Zendesk, Traffic Generation, and E-business. Strong professional with a Bachelor of Arts - BA focused in Political Science and Government from Babasaheb Bhimrao Ambedkar Bihar University, Muzaffarpur.

Experience

7 yrs 5 mos
Total Experience
7 yrs 5 mos
Average Tenure
7 yrs 5 mos
Current Experience

Zomato

3 roles

Key Account Manager

Promoted

Feb 2024 – Present · 2 yrs 2 mos

Senior Associate

Promoted

Jun 2019 – Feb 2024 · 4 yrs 8 mos

  • working on Zendesk support resolving ticket and currently working in content team doing menu qc and menu building.
CommunicationBusiness DevelopmentCustomer ServiceTechnical Support

Senior Executive

Nov 2018 – Jun 2019 · 7 mos

  • logistics
Communication

Education

Babasaheb Bhimrao Ambedkar Bihar University, Muzaffarpur

Bachelor of Arts - BA — Political Science and Government

Jan 2013 – Jan 2016

Babasaheb Bhimrao Ambedkar Bihar University, Muzaffarpur

Bachelor of Arts - BA — Political Science and Government

Jan 2013 – Jan 2016

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