Jul 2019 – Mar 2021 · 1 yr 8 mos · New York, New York

Oct 2018 – Jul 2019 · 9 mos · Brooklyn, New York

Apr 2018 – May 2019 · 1 yr 1 mo · New York, New York

Jan 2018 – Oct 2018 · 9 mos · New York, New York

Mar 2016 – Jan 2018 · 1 yr 10 mos · New York, New York

Mar 2016 – Jan 2018 · 1 yr 10 mos · Greater New York City Area

Mar 2015 – Jan 2016 · 10 mos · New York, New York

• Worked with the engineering and design teams to develop new features in order to increase user acquisition, reduce operational overhead, improve user experience, and scale the product.
• Built a user facing on-boarding flow that increased internal operational efficiency by removing all manual processes and allowing Betterpath to grow their user base 50x without an increase in overhead.
• Utilized Mixpanel to gather and analyze data about how users (internal and external) are using our product.
• Developed user stories and acceptance criteria based on end-user and internal stakeholder needs.
• Created wireframes and mockups in UXPin for upcoming features and functionality of our product.
• Managed a quality assurance team of 4 remote employees and owned the bug list as well as the release process to give the green light to ship to production.
• Owned a 12-month product roadmap from product conception through execution.
• Designed and managed implementation of a solution to eliminate the use of Salesforce, Webmerge, and Typeform and bring functionality in-house.

Feb 2014 – Mar 2015 · 1 yr 1 mo · Greater New York City Area

• Developed requirements based on stakeholder needs.
• Prioritized engineering team's tasks.
• Configured and administered requirements management system.
• Mentored clients on the proper use of Systems Engineering processes and tools.
• Acquired new business by creating a value proposition for our services.
• Selected Project: NYC Transit Integrated Service and Information Management
• Developed the system specification for a ~$100 million train traffic management system.
• Created a comprehensive hardware and software cost model.
• Automated the specification publishing process, eliminating the need for a contractor and saving $10,000.

Jul 2013 – Feb 2014 · 7 mos

• Managed the construction and installation of microwave communications backbone for the US Army and Jordanian Armed Forces.
• Used IBM Rational DOORS to manage requirements for the mission recorders found in Boeing F-15s.

Jul 2011 – Jul 2013 · 2 yrs

• Developed requirements for a system using Internet Protocol cameras located in USAF B-52H cockpits to convert analog gauge readouts to digital quantities as a cost effective solution for integrating systems that require digital flight data.
• Conducted a trade study to select a MIL-STD 810 certified airborne data server by researching airborne servers, and speaking with vendors regarding configuration, pricing, and availability.
• Worked as part of a multi-disciplinary engineering team to design a portable border surveillance system to be deployed at forward operating bases (FOBs) for the U.S. Army Reduced Manning Surveillance Asset program.
• Created the test procedures for a border security system for use in Jordan that required weekly interaction with U.S. Army CECOM and the Jordanian Armed Forces to ensure client expectations were being met.
• Recommended a replacement network switch for Repair Station Consoles used on U.S. Navy Destroyers.

May 2010 – Aug 2010 · 3 mos

• Worked with United States Navy to develop a system to protect surfaced nuclear submarines.
• Developed a set of performance requirements for aerial surveillance aircraft and accompanying sensor package.
• Used Visual Basic to create a program to evaluate and analyze the performance of a PID controlled ship autopilot system.

Sep 2009 – Jan 2011 · 1 yr 4 mos

• Assisted in lab renovations, experiment preparations, and departmental research.
• Maintained and calibrated various lab equipment including both wind and water tunnels.
• Used CAD and finite element analysis to design a new water tunnel.