Vikram K.

Director of Engineering

Bengaluru, Karnataka, India16 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in infrastructure management and cloud environments.
Led successful OS migration projects at JP Morgan.
Strong background in technical project leadership.

Stackforce AI infers this person is a seasoned IT professional with expertise in infrastructure management and technical project leadership.

Contact

Skills

Core Skills

Technical Project LeadershipWindows Deployment

Other Skills

Small Team ManagementActive DirectoryWindows 7 DeploymentIncident ManagementDevOpsBuilding Leadership TeamsTechnical LeadershipAdobe ColdFusion EnterpriseColdFusionInfrastructureVirtualizationEnterprise SupportIncident Management and Priority ManagementBusiness Continuity PlanningRoot Cause Analysis

About

With ample amount of experience on the customer-facing roles and infrastructure management, I have built enough amount of expertise and knowledge on various fields ranging from Operating system troubleshooting, deployment, Infrastructure management, Network management and Cloud environment.

Experience

16 yrs 5 mos

Total Experience

3 yrs 3 mos

Average Tenure

10 yrs 9 mos

Current Experience

Adobe

2 roles

Information Technology Team Lead

Jan 2021 – Present · 5 yrs 3 mos

Small Team ManagementTechnical Project Leadership

Senior Product Specialist

Jul 2015 – Present · 10 yrs 9 mos

Surya technologies pvt ltd

Senior Infrastructure Engineer

Feb 2014 – Jul 2015 · 1 yr 5 mos · Bangalore

 Responsible for third-level support for all server related issues.
 DNS, DHCP, Printer Management, Server Support.
 Participating in complete system builds, upgrades, migrations and patch management.
 Implementing security policies and virus protection.
 Administering change management related to server upgrades and software installation.
 Transfer of clinical data to external collaborators.
 Managed an Active Directory site; replication schedules, site links and boundaries, user and group accounts in an Active Directory environment.
 Provided deployment end user support for Windows XP, Vista, 7, Win 8, MS Office 2003, 2010, 2013 and other desktop software.
 Asset Management

Jp morgan india pvt. ltd

Windows Support Specialist(L2)

May 2011 – Sep 2013 · 2 yrs 4 mos · Bangalore

Project: iSpace Migration
Project Details: iSpace is a migration project of OS from Windows XP to Windows 7 targeted to enhance the operational productivity and improve mobility of the workforce. Logistics covered more than 350,000 workstations and 6,000 Virtual machines across 6,000 global locations.
Roles and Responsibilities:
 Active directory – Id admin, Application access, Group association to user accounts on AD.
 Windows 7 Enterprise operating system deployment across JPMC LOB.
 Troubleshooting apps, mail, document sync, and user profile issues post deployment.
 User data recovery using network drive snapshots and profile Restoration.
 Participated in complete system builds (Laptops), upgrades, migration, deployment and patch management.
 Incident Management - Coordinating & managing the Incidents to closure.

Infinite computers solutions(india) ltd

IT Analyst

Aug 2010 – Apr 2011 · 8 mos · Bangalore

 Installation and Optimisation of Windows operating systems.
 Computer support for set-up, installation & configuration of software and peripherals like Printers, Scanners, Routers etc.
 Install missing critical updates and security patches for end user Windows Operating system.
 Troubleshooting all the Windows operation system and third party software errors.
 Worked as an active team member in building the incident knowledge repository (KB) for Iyogi project.