Naveen Kumar S — Product Manager

ServiceNow Developer & Quality Engineer | ITSM, HRSD & HAM | ATF | 10+ Years in IT | ISTQB Certified Experienced ServiceNow professional with over 10 years of IT experience, including 4+ years on the ServiceNow platform across development and testing. Currently working as a ServiceNow Developer, building and enhancing solutions across ITSM, HRSD, and Hardware Asset Management (HAM) modules. Skilled in developing and configuring ServiceNow applications, including Business Rules, UI Policies, Client Scripts, Flow Designer, Service Catalog, and notifications. Strong hands-on experience in designing scalable workflows, automating business processes, and ensuring seamless user experience across Service Portal and Native UI. Proficient in ATF automation and leveraging testing expertise to ensure high-quality, reliable, and defect-free releases across all implementations. Experienced in asset lifecycle implementation, workflow customization, Virtual Agent enhancements, and upgrade/clone activities. Collaborative team player with Agile experience, working closely with stakeholders to translate business requirements into efficient technical solutions. Holds a Post Graduation in IT & Finance from Aurora’s PG College, combining strong technical expertise with business understanding to deliver impactful ServiceNow solutions. 🔹 Core Skills: ServiceNow Development (ITSM, HRSD, HAM) ATF Automation & Testing JavaScript & Debugging Agile, UAT & Release Management

Stackforce AI infers this person is a ServiceNow Developer with a focus on ITSM and Quality Engineering.

Location: Hyderabad, Telangana, India

Experience: 9 yrs 11 mos