R

Rachel Hall

Operations Associate

Los Angeles, California, United States18 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in project management across campaign lifecycles.
  • Proven track record in optimizing media operations.
  • Strong leadership in managing cross-functional teams.
Stackforce AI infers this person is a Media Operations Specialist with expertise in project management and campaign optimization.

Contact

Skills

Core Skills

Project Management

Other Skills

Campaign ManagementVendor ManagementSocial MediaPublic SpeakingResearchMicrosoft OfficeTeamworkTeachingMicrosoft ExcelMicrosoft WordPowerPointCustomer ServicePhotoshopSquarespaceEvent Planning

Experience

18 yrs 3 mos
Total Experience
2 yrs 3 mos
Average Tenure
6 yrs 10 mos
Current Experience

Netflix

2 roles

Manager, Campaign Management

Promoted

Jul 2024Present · 1 yr 10 mos

  • Partner with global Account Management teams on revenue retention and campaign management.
  • Design workflows between Account Management, Campaign Management, and Ad Operations teams across Direct, Programmatic, and Live.
  • Manage vendor teams, driving expertise in project management across the entire campaign lifecycle, ensuring staffing is rightsized & utilization is healthy.
  • Oversee vendor activities including, campaign launch, reporting, monitoring, and tier 1 troubleshooting.
  • Drive a highly aligned, highly coupled engagement model with Ad Operations.
  • Optimize on vendor SLAs and identify areas of future support for Account Management.
  • Represent the Campaign Management function in forums with cross-functional partners involving new product launches, workflow optimization, and user acceptance testing.
Project ManagementCampaign ManagementVendor Management

Global Media Operations Manager

Jul 2019Jul 2024 · 5 yrs

  • Oversee the day to day trafficking, QC, and project management of external vendor teams.
  • Ensure global trackers are updated, and stakeholders are informed of timely delivery.
  • Interface with internal and external teams to communicate delivery updates, changes, or challenges.
  • Lead last-mile operations for creative activation by managing & optimizing global workflows.
  • Define, align and integrate new channels and creative formats, focusing on social media.
  • Continuously evaluate tooling solutions with Marketing to drive automation and self-service, and examine the tradeoffs with Engineering.
  • Leverage insights from XFN teams to drive decision-making for new/existing work streams that support quality output and cost-savings, as well as deliver sustainable, high impact solutions to stakeholders.
  • Troubleshoot AV creative errors, globally, and prioritize rapid recovery.
Project ManagementSocial Media

Refinery29, inc.

Campaign Manager

Dec 2017Jul 2019 · 1 yr 7 mos · Greater Los Angeles Area

  • Implement and manage 2/3 of all West Coast direct sale programs ensuring execution according to IOs.
  • Monitor and analyze campaigns for full delivery and optimal performance, meeting our clients’ KPIs.
  • Strategize towards campaign optimizations and media re-allocations, when applicable.
  • Inform Marketing Solutions team of available inventory and site capabilities during pre-sale/RFP stage.
  • Partner with Client Services team on media plan execution and full campaign delivery in post-sale.
  • Submit monthly campaign delivery to Finance for billing purposes.
  • Troubleshoot campaign issues such as errors in serving, 3rd party discrepancies, pacing, and reporting.
  • Became an expert on site specs, ad units, and DFP templates.
Project Management

Consumertrack, inc.

2 roles

Associate Campaign Manager

Promoted

Jul 2017Dec 2017 · 5 mos

  • Implement and monitor all sold advertising campaigns across GoBankingrates.com (GBR.com) and its network of external partners according to IOs.
  • Manage 3rd party creatives and client tags to ensure timely start and full delivery.
  • Collaborate with Ad Ops using knowledge of ad units, site layout, and media inventory to traffic ads to GBR.com.
  • Analyze campaign delivery using DFP, Tableau, and client 3rd party reporting to recommend optimizations for improved performance.
  • Troubleshoot serving, pacing, and/or reporting issues as they arise and pertain to each campaign.
  • Distribute daily reporting to executives on internal and external revenue pacing.
  • Educate Content, Media/Sales, Product, and Marketing teams on the monetary value of GBR.com.
Project Management

Ad Trafficking Coordinator

Apr 2016Jul 2017 · 1 yr 3 mos

  • Trafficked, monitored, and analyzed ad campaigns to optimize ad product experience.
  • Ensured performance and delivery goals were met internally and externally.
  • Assessed targeting and technical integration of creatives prior to flight.
  • Built out monthly pre-launch plan for team and maintained digital inventory.
  • Generated weekly business insights report to the Product, Media/Sales, and Executive teams, to communicate inventory utilization, revenue pacing, and revenue at risk.
  • Developed quantitative analysis, ad hoc reports, and A/B tests to support ad decisions.
  • Created monthly forecast reports utilizing historical revenue and delivery data.
Project Management

La loop

Sales and Marketing Assistant

Sep 2015Apr 2016 · 7 mos · Greater Los Angeles Area

  • Responsible for weekly planning, execution and reporting of all email marketing initiatives.
  • Boosted sales by 25% in first 4 months.
  • Managed all social media planning, posting, and optimizations for Facebook and Instagram sites.
  • Maintained and improved user friendliness and functionality of website (www.laloop.com).
Project Management

University of chicago booth school of business

Summer Business Scholar

Jul 2015Jul 2015 · 0 mo · Greater Chicago Area

  • Participated in graduate-level curriculum taught by Booth faculty. Relevant coursework included Portfolio Management, Corporate Finance, Financial Accounting, Marketing and Innovation, Negotiation Theory, and Leadership & Management. Attended weekly corporate visits at Morningstar, Accenture, The Cara Project, and Hyatt International at which I obtained first hand exposure to the business world and insights from various professionals at the firms.

Kenyon college

3 roles

Senior Admissions Fellow

Aug 2014May 2015 · 9 mos · Gambier, OH

  • Conducted interviews of applicants for admission to the college. Assessed capabilities and “fit” of each applicant as a potential student. Communicated with applicants during the application process. Provided written recommendations to Admissions Office staff.

Student Lectureships Co-President

Aug 2014May 2015 · 9 mos · Gambier, OH

  • Served to provide, organize, and supervise lectures by relevant speakers for the student body and faculty. Initiated contact with speaker agents, oversaw the set-up, execution, and breakdown of PR speaker events on Kenyon's campus, and made necessary on-site and off-site arrangements for the day of the event.

Discrimination Advisors Co-President

Apr 2012May 2015 · 3 yrs 1 mo · Gambier, OH

  • Facilitated meetings for the group. Held open office hours for students to talk about personal or general issues of discrimination. Supervised programming for various events, including annual “SpeakOut” week, consisting of 6 events during one week of the year. Informed and educated the student body of various issues of discrimination occurring on Kenyon's campus and also outside of it, on the national scale.

Ella-rue

Boutique Intern

Jun 2014Dec 2014 · 6 mos · Washington D.C. Metro Area

  • Responsible for input, tracking, and shipping of inventory and monitoring sales for all consigned products. Compiled relevant information for the online offering of various products and merchandise. Worked with digital design developer to create, launch, and manage the boutique website (ella-rue.com).

Votenet solutions

Psychology and Behavioral Neuroscience Intern

Jun 2014Aug 2014 · 2 mos · Washington D.C.

  • Researched existing GOTV and voter behavior literature and provided summaries to management. Collaborated with political science team to assess voter behavior, ballot design, voter mobilization and participation. Provided supplemental research to the CEO on the neuroscience of agency and communion, and researched the importance of mobile friendliness for email advertising.

Harvard-westlake school

Field Hockey Coach

Aug 2013Oct 2015 · 2 yrs 2 mos · Greater Los Angeles Area

  • Taught girls aged 10-18 years old the meaning of teamwork and leadership through playing field hockey.

Livestrong.com

Social Media Intern

Jun 2013Aug 2013 · 2 mos · Greater Los Angeles Area

  • Organized, programmed, wrote and secured content for Livestrong.com’s Pinterest, Facebook, Twitter, and Instagram accounts. Tracked quantitative growth and importance of social media via daily success rates, and presented findings at weekly meetings.

Brandy melville clothing store

Accessory Manager and Cashier

May 2012Aug 2013 · 1 yr 3 mos · Greater Los Angeles Area

  • Promoted from Retail Associate position to Accessory Manager during Summer 2012. Learned to better distribute items and improve sales. Responsible for in-store accessory placement to improve sales and to boost campaign promotions. Maintained detailed reports of shipping and tracking of inventory. Acknowledged the importance of customer service to encourage future business and to increase revenue.

Harvard-westlake school

Teacher’s Assistant

Jun 2006Aug 2010 · 4 yrs 2 mos · Greater Los Angeles Area

  • Volunteered as a teacher’s aide/student counselor during the summer. Assisted with the supervision of the students inside and outside classes, during transportation to and from school, and on field trips. Helped students participate in all activities with and without supervision by Harvard-Westlake teachers.

Education

Kenyon College

B.A — Neuroscience

Jan 2011Jan 2015

The University of Chicago Booth School of Business

Accounting and Finance — and Marketing

Jan 2015Jan 2015

University College Dublin

Neuroscience

Jan 2014Jan 2014

Harvard-Westlake School

High School Degree

Jan 2005Jan 2011

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