Dhruv Arora

CEO

Jaipur, Rajasthan, India13 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 4 years of experience in E-commerce and Sales Management.
Proven leadership in team and client management.
Strong background in business development and market analysis.

Stackforce AI infers this person is a skilled professional in E-commerce and Sales Management.

Contact

Skills

Core Skills

Team ManagementSales ManagementBusiness DevelopmentMarket Research

Other Skills

Client RelationsMerchant SignupAccount ManagementSales Performance AnalysisAgent RecruitmentBusiness Target AchievementCompetitive AnalysisMISBankingRelationship ManagementRecruitingMicrosoft OfficeBusiness StrategyRetailNew Business Development

About

An enterprise professional with over 4 years of work experience in E-commerce, Sales management (B2B, B2C Sales), Client relations, Client service and Team management. Highlighted leadership qualities and the ability to work with and manage individuals from varying backgrounds. An effective communicator with good relationship and team management skills.

Experience

13 yrs 6 mos

Total Experience

6 yrs 9 mos

Average Tenure

11 yrs 3 mos

Current Experience

Paytm

2 roles

Team Lead

Promoted

Apr 2016 – Present · 10 yrs

Team ManagementSales ManagementClient Relations

Senior Associate

Dec 2014 – Mar 2016 · 1 yr 3 mos

Merchant Signup:
 Reach out to the universe of merchants and sign them up for Paytm marketplace.
 Source catalogs of these merchants and ensure availability of a wide variety of products.
 Work closely with the merchandising team to get the catalogs live on the marketplace.
 Generate market information, and bring in regional expertise/ local flavor in sourcing.
 Handing merchant training and help-desk support regarding issue and resolution.
Account Management:
 Handling the merchant account and GMV.
 Handling Fashion Apparels, Store499, Featured deals, Home and kitchen, Electronics, winter wear, handloom and other promotional activities. Analyse product sales performance and take actions to boost sales based on customer and product insights.
 Take decision on the product range to be sold online depending on customer feedback and consumer research.
 Deliver the business metrics for the category viz. Availability (# of listings, stock availability, # of merchant partners) Sales (GMV, Qty Sold) and Profitability (% gross margins).
 Get very good products & work to promote them aggressively and drive the business for the category.
 Handing merchant training and help-desk support regarding issue and resolution.
 Handling sales banner for Promotional activities (Delhi deals, Fashion Apparels store, Store499, Featured deals, Home and kitchen, Electronics,Winter wear,women's day special).

Merchant SignupAccount ManagementSales Performance AnalysisBusiness DevelopmentSales Management

Dhfl pramerica life insurance

2 roles

Sales Manager - Defence

Promoted

Jun 2013 – Nov 2014 · 1 yr 5 mos · Jaipur Area, India

Achieving business results in the Defence Retail business through worksite sales process.
Responsible for Agent/ Officer Prahri recruitment, Agent /Officer Prahri development and meeting the business targets month on month according to the plan

Sales ManagementAgent RecruitmentBusiness Target Achievement

Associate Sales Manager - Defence

Jul 2012 – May 2013 · 10 mos · Jaipur Area, India

Achieving business results in the Defence Retail business through worksite sales process.
Responsible for Agent/ Officer Prahri recruitment, Agent /Officer Prahri development and meeting the business targets month on month according to the plan

Sales ManagementAgent RecruitmentBusiness Target Achievement