Kumar Pradhir — Operations Associate

Overview In all total of 11 plus years consolidated IT industry experience during which I gained experience in providing technical support to client, server and network product or service. Currently working with DXC. techonology as Professional 1. System Administrator . Some of their companies with whom I worked are:  CSC India Pvt Ltd.  Wipro Technology.  iGATE.  PCS on Bharti Project.  Team Computers Ltd. LOTUS NOTES DOMINO: • Installation and administration of lotus domino & exchange server. • Coordination with binary team & Microsoft team regarding BPOS issue. • Installation and troubleshooting 1st Level Blackberry issue after migration. WINDOWS SERVER: • Installation and administration of Windows 2003 & 2008 server. • Creating user & groups. • Managing shared folders & access control. • Maintaining Hardware RAID of server. DXC.technology. Key Responsibilities . • Maintaining 100% uptime of our Domino Mail servers. • Maintaining 100% uptime of our Mail routing. • Monitoring of Domino Servers through GSX tool. • Troubleshooting of server mail routing issue after migration. • Coordination with Microsoft Team for 100% uptime of our exchange server. • Configuration of Outlook 2007 and Outlook 2010 for mailing. • Troubleshooting of Servers and clients to rectify problem. • Creating group and defining access rights. • Control access to different files and folders by applying permission • Study user requirements and provide recommendation on suitable solution related to Lotus, Outlook share point users after migration. • Providing second level support for all kinds of escalated issues. • Providing Backup support for all kinds of escalated issues. • Providing DART support for all kinds of escalated issues. • Providing Lotus Domino Application support for all kinds of escalated issues. • Providing BPOS support for all kinds of escalated issues. • Providing technical support remotely for 1st Level Blackberry issue.

Stackforce AI infers this person is a skilled System Administrator with extensive experience in IT Infrastructure.

Location: Ghaziabad, Uttar Pradesh, India

Experience: 14 yrs 4 mos