Ritik Arora

Program Manager

Gurugram, Haryana, India5 yrs 1 mo experience
Most Likely To Switch

Key Highlights

  • Strong background in customer experience management.
  • Proficient in project management and business administration.
  • Skilled in communication and leadership.
Stackforce AI infers this person is a Customer Experience professional with a focus on project management and quality assurance.

Contact

LinkedIn

Skills

Other Skills

CommunicationCustomer ServiceBusiness AdministrationProject ManagementMarketingBusinessMicrosoft WordMicrosoft PowerPointTrainingLeadershipProblem SolvingManagementSearch Engine Optimization (SEO)

Experience

5 yrs 1 mo
Total Experience
1 yr 8 mos
Average Tenure
2 yrs 9 mos
Current Experience

Zomato

2 roles

Assistant Program Manager

Promoted

Feb 2025 – Present · 1 yr 3 mos · Gurugram, Haryana, India · On-site

Quality Assurance Analyst

Aug 2023 – Feb 2025 · 1 yr 6 mos · Gurugram, Haryana, India · On-site

Teleperformance

2 roles

Quality Assurance Analyst

Promoted

Jun 2022 – Jul 2023 · 1 yr 1 mo · Gurugram, Haryana, India · Remote

Customer Support Executive

Jun 2021 – May 2022 · 11 mos · Gurugram, Haryana, India · Remote

Lenskart.com

Marketing & Operations

Oct 2020 – Feb 2021 · 4 mos

Bank of india

Trainee

Jun 2019 – Jul 2019 · 1 mo · Amritsar, Punjab, India

Hotel hong kong inn

Trainee

Jun 2017 – Jul 2017 · 1 mo · AMRITSAR

Education

Guru Nanak Dev University, Amritsar

Master of Business Administration - MBA

Jan 2018 – Jan 2020

Guru Nanak Dev University, Amritsar

Bachelor of Business Administration - BBA

Jan 2015 – Jan 2018

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