Jul 2022 – Present · 3 yrs 10 mos

• ◦ Led end-to-end program management for the enterprise rollout of Navan across 3,500+ employees - defining scope, managing cross-functional workstreams, and driving adoption through training and communications; reduced reimbursement cycle from 30 days to under 3 and eliminated 10 hours of monthly reconciliation.
• ◦ Served as organizational subject matter expert for Navan and related support tooling, advising senior leadership and end users on platform configuration, policy workflows, and process improvements.
• ◦ Drove global rollout of the Bank of America corporate card program for 100+ senior leaders, establishing spend
• controls that improved policy compliance and reduced fraud exposure.
• ◦ Navigated a rigorous 9-month external audit following Navan system implementation, achieving a clean result through disciplined process documentation and cross-functional coordination.
• ◦ Designed and implemented a Jira-based intake and routing system, establishing structured workflows that gave
• stakeholders real-time visibility and reduced ad hoc request handling across the operations function.
• ◦ Served as the central operational partner for Legal, Employee Relations, People Business Partners, Marketing, and executive assistants - building repeatable support playbooks and owning issue resolution across functions.
• ◦ Supported procurement operations including request-to-purchase-order workflows in Coupa, AP invoice processing, vendor payments, and month-end reconciliation, ensuring accurate and timely disbursements.

Nov 2020 – Present · 5 yrs 6 mos

• – Managed full-cycle AP operations, ensuring accurate and timely vendor invoice processing and payments in support of a rapidly scaling technology company.