Chaitanya Phatak

CEO

Mumbai, Maharashtra, India9 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in supplier engagement and account management.
Expertise in campaign performance analysis and optimization.
Strong background in payment processing and international clearing.

Stackforce AI infers this person is a skilled professional in E-commerce and Banking sectors with strong account management and payment processing capabilities.

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Skills

Core Skills

Account ManagementData AnalysisSales ManagementPayment Processing

Other Skills

Supplier EngagementCampaign OptimizationAdvertisement CampaignsInternational ClearingSwift MessagingMicrosoft OfficeMicrosoft ExcelManagementMicrosoft WordMicrosoft PowerPoint

Experience

9 yrs 5 mos

Total Experience

2 yrs 4 mos

Average Tenure

4 yrs 3 mos

Current Experience

Meesho

2 roles

Team Lead

Nov 2024 – Present · 1 yr 5 mos

Senior Key Account Manager

Jan 2022 – Present · 4 yrs 3 mos

Ads Pitch - Pitching suppliers for various Ad programs and improve activation
Supplier Engagement and Account Management - Interacting with suppliers on a regular basis and
updating them on latest developments. Maintaining a cordial relationship and educating them
about benefits of Ads
Supplier Retention and growth - Ensuring that supplier is getting value through advertisements
and is growing Ads spends over a period of time
Campaign Recommendation - Providing the right recommendations for campaigns and optimizing
performance
Success Reports - Analyzing the performance of campaigns for suppliers can communicating the
impact on their business efficiently through data
Supplier Solutions - Collecting feedback and understanding blockers for suppliers and working to
solve those issues

Flipkart

Account Manager

Jan 2021 – Jan 2022 · 1 yr · Bhopal, Madhya Pradesh, India

Responsible for the complete PL, Sales, Operations, Inventory, pricing and gross margins.
Create Advertisement Campaigns for visibility
Seller On-boarding into warehouse.
Manage appropriate product promotions
Recommend new listings to seller
Ensure that all communication material required for the promotions is developed, Designed within the time frame specified.
Recommend events specific to brand,product category and season.
Ensure the listings of all live stock on the e-commerce portal

Esaf bank

Branch operations and sales

Nov 2019 – Jan 2021 · 1 yr 2 mos

Monitored Swift Messages MT103, MT202, MT202 cover, MT210, MT910 and Nostro Reconciliation, while, validating MIFT controls & MIFT payments such as salary disbursement & RTGS payment
Administered international clearing processes and fund transfers such as CHAPS, RTGS, CHIPS, NEFT and corporate lending operations for Tunisia region
Organised process strategies, elevated customer experience, managed cost-effective operations and suggested improvements to enhance the overall process efficiency
Conducted payment processing operations accurately in coordination with various onshore stakeholders on regular basis
Established new deal and executed termination of existing deal
Extended support over the movement of inward & outward bills along with the management of Journal Entry Batch Module
Created and maintained date capability matrix, MIS, productivity, index & workflow matrix while preparing relevant reports for consumption of senior management
Authorised all Swift Messages and high value manual / electronic payment on Swift Alliance
Coordinated with Risk & Filtering Team for swift messages; performed AML reporting for cross border transactions

Tata consultancy services

Process Associate

Jan 2016 – Jan 2019 · 3 yrs · Mumbai Area, India

Monitored Swift Messages MT103, MT202, MT202 cover, MT210, MT910 and Nostro Reconciliation, while, validating MIFT controls & MIFT payments such as salary disbursement & RTGS payment
Administered international clearing processes and fund transfers such as CHAPS, RTGS, CHIPS, NEFT and corporate lending operations for Tunisia region
Organised process strategies, elevated customer experience, managed cost-effective operations and suggested improvements to enhance the overall process efficiency
Conducted payment processing operations accurately in coordination with various onshore stakeholders on regular basis
Established new deal and executed termination of existing deal
Extended support over the movement of inward & outward bills along with the management of Journal Entry Batch Module
Created and maintained date capability matrix, MIS, productivity, index & workflow matrix while preparing relevant reports for consumption of senior management
Authorised all Swift Messages and high value manual / electronic payment on Swift Alliance
Coordinated with Risk & Filtering Team for swift messages; performed AML reporting for cross border transactions