Feb 2021 – Mar 2026 · 5 yrs 1 mo · Faridabad, Haryana, India · On-site

• Role Overview:
• Product Owner / Product Manager with ownership of roadmap, backlog prioritization, and delivery execution across healthcare and real estate digital platforms. Collaborated with stakeholders to translate business needs into user stories, acceptance criteria, and release plans. Led cross-functional Agile teams, facilitated Scrum ceremonies, improved release predictability, and drove customer-centric enhancements. Utilized JIRA, Azure DevOps, Sitecore, Postman, SQL, and CI/CD processes to ensure high-quality and timely product delivery.
• Key Projects
• Project 1: Healthcare Web Platform
• Led product discovery, user story creation, and backlog prioritization for a large-scale healthcare web application.
• Partnered with clinicians, SMEs, and engineering teams to define workflows, acceptance criteria, and process improvements.
• Improved sprint predictability through structured refinement, capacity planning, and alignment of feature goals with stakeholder expectations.
• Project 2: Real Estate Digital Experience Platform – Brookfield Residential (Sitecore CMS)
• Owned product enhancements and roadmap execution for Brookfield Residential’s customer-facing real estate platform built on Sitecore CMS.
• Defined user stories, acceptance criteria, and release plans for features supporting home search, community pages, lead forms, and interactive buyer journeys.
• Collaborated with marketing, UX, engineering, and QA teams to deliver scalable CMS components and improve content authoring workflows.
• Prioritized backlog items based on business value, customer impact, and feasibility—helping reduce content delivery time and improve user engagement across multiple communities.
• Ensured seamless delivery by coordinating sprint ceremonies, resolving blockers, and enabling faster deployment cycles through Agile best practices.

Oct 2020 – Jan 2021 · 3 mos · Noida, Uttar Pradesh, India · Hybrid

• Led QA planning, strategy, and execution for multiple sprint releases, ensuring high-quality delivery within rapid timelines.
• Acted as Scrum Master, facilitating daily stand-ups, sprint planning, backlog refinement, and retrospectives to improve team alignment and flow.
• Collaborated with product owners and business stakeholders to refine requirements, clarify acceptance criteria, and ensure sprint-ready user stories.
• Coordinated with developers and QA engineers to drive defect triaging, improve turnaround time, and maintain clear communication across teams.
• Designed and executed functional, regression, smoke, and API test scenarios—improving test coverage and reducing last-minute release blockers.
• Mentored junior QA members on Agile testing practices, user story validation, and quality-first delivery, enhancing team maturity during rapid project cycles.

Aug 2018 – Sep 2020 · 2 yrs 1 mo · Gurgaon, India · On-site

• Led QA strategy, planning, and execution for large-scale Sitecore, CMS, and enterprise web projects across multiple international clients.
• Collaborated closely with product owners, business analysts, and stakeholders to refine requirements, define acceptance criteria, and ensure user stories were test-ready for sprint execution.
• Managed a team of QA engineers (manual + automation) by allocating tasks, reviewing test artifacts, and ensuring high-quality, on-time delivery across parallel sprints.
• Defined end-to-end test strategies—including functional, regression, API, cross-browser, and integration testing—improving overall test coverage and reducing defect leakage.
• Implemented structured QA processes, introduced test metrics dashboards, and enhanced reporting mechanisms to increase transparency and stakeholder confidence.
• Led defect triage meetings with cross-functional teams, driving faster resolution of high-priority issues and improving release stability.
• Mentored junior QA members on Agile testing, test design, user story analysis, and quality-first delivery practices.
• Supported Scrum ceremonies such as sprint planning, backlog refinement, and retrospectives—contributing to improved team velocity and sprint predictability.
• Coordinated closely with developers, UX, and DevOps teams to streamline release cycles and ensure smooth deployments across environments.

Apr 2016 – Jul 2018 · 2 yrs 3 mos · Gurgaon, India · On-site

• Led end-to-end QA activities for multiple web and mobile applications, including test planning, functional testing, regression testing, and release validation.
• Collaborated closely with product owners, business analysts, and developers to understand business workflows, clarify requirements, and define acceptance criteria.
• Designed detailed test scenarios and user-centric validation flows that improved requirement clarity and reduced defect leakage during early sprint cycles.
• Performed API, integration, and UI testing across multiple releases—ensuring stable, high-quality deployments.
• Created and maintained test documentation including test plans, test cases, and defect reports to ensure transparency and traceability.
• Worked with cross-functional teams to support Agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, and retrospectives.
• Coordinated defect triage meetings, drove root cause analysis, and ensured timely resolution of critical issues, improving overall release confidence.
• Supported junior QA members by reviewing test artifacts and guiding them on test design, requirement analysis, and defect reporting best practices.

Mar 2014 – Apr 2016 · 2 yrs 1 mo · Gurgaon, India · On-site

• Performed end-to-end testing for enterprise applications, including functional, regression, smoke, and integration testing across multiple release cycles.
• Analyzed business requirements and collaborated with product owners and developers to validate user stories, clarify flows, and ensure complete acceptance criteria coverage.
• Designed and executed detailed test cases and scenarios to ensure high-quality feature delivery and reduce defect leakage across environments.
• Logged, tracked, and retested defects using tools like JIRA/ALM while working closely with engineering teams to ensure timely resolution.
• Participated in Agile ceremonies including stand-ups, sprint planning, and retrospectives to support continuous delivery and team coordination.
• Prepared test documentation including test plans, test data, and execution reports to improve traceability and stakeholder visibility.
• Supported UAT cycles by assisting business users, validating scenarios, and ensuring smooth release sign-off.