Mar 2021 – Feb 2023 · 1 yr 11 mos · Mumbai, Maharashtra, India · On-site

• Demand planning & optimisation
• Analysed market & designed launch strategy for upcoming routes based on
• Demand & retention study
• launched 22 routes with fleet of 220 to build frequency of 2.2 trips & optimised
• routes to improve ridership by 30%
• Scaled business operation with maintaining 68% occupancy, Avg. daily rides
• increased to 9000 + customers
• Managed end-to-end release of the operation admin tech analytics dashboard
• for bus tracking and scheduling
• Responsible for new route & fleet launches B2C
• Manage centrally fleet operation & work on analytical results to facilitate
• decision making.

Feb 2020 – Apr 2021 · 1 yr 2 mos · Bhopal Area, India

• Ensured smooth operation of depot operation
• Scaled up business growth from 150 buses to 220 buses (Intracity)
• Achieving the highest ever 65% of digital penetration in India in some routes
• with overall 42% digital rides in the city
• Maintaining government, vendor & customer relations in the city.
• Managed Chalo Card sales operations at the depot and promotions through below-the-line (BTL) activities, crafting and executing strategic plans.
• Managing all aspects of ticketing, live bus tracking, and people operation at the depot.

Jun 2019 – Jul 2019 · 1 mo · New Delhi Area, India