Aniket Sharma

Software Engineer

Hyderabad, Telangana, India4 yrs 6 mos experience

Key Highlights

Expert in Java and distributed systems development.
Proven track record in backend optimization and automation.
Strong leadership in technical design and project management.

Stackforce AI infers this person is a Backend-focused Software Engineer in the SaaS industry with strong automation and optimization skills.

Contact

Skills

Core Skills

Java Application DevelopmentDistributed ApplicationsTechnical LeadershipMicroservices

Other Skills

JavaElastic SearchAutomationData AccuracyTask PrioritizationPerformance TuningTechnical DesignCode ReviewBackend OptimizationData SynchronizationUser Experience EnhancementTelephony IntegrationDynamic Ticket AssignmentAPI DevelopmentKafka

About

Experienced Software Engineer with an avid interest in Data Structures and Algorithms. Hands-on experience in Analysis, Development, and Implementation. SOLID programming expertise in JAVA, Object Oriented methodologies. As a core programmer, I love taking challenges and love being part of the solution. https://medium.com/@minervaaniket https://topmate.io/aniket_sharma_10/

Experience

4 yrs 6 mos

Total Experience

2 yrs 6 mos

Average Tenure

2 yrs

Current Experience

Apple

Software Engineer

May 2024 – Present · 2 yrs · Hyderabad, Telangana, India · On-site

As an engineer to Apple Maps, I have worked on prioritizing editor's work,
enhancing automation for India Map.
1. Streamlined task prioritization for editors using a todo-scoring system,
enhancing productivity and focus.
2. Automated the identification of narrow roads, improving data accuracy and
reducing manual effort.
3. Added relative timestamp range filter for projects, which helped project
managers to optimize the todo resolution.
4. Created Elastic Search script for reindexing and optimizing migration script.

JavaElastic SearchAutomationData AccuracyTask PrioritizationJava Application Development+1

Payoda technology inc

Senior Software Engineer 2

May 2024 – Present · 2 yrs · Hyderabad, Telangana, India · Remote

On site to Apple Maps

Java Application DevelopmentPerformance TuningTechnical DesignCode ReviewTechnical Leadership

Beepkart

SDE 2

Feb 2024 – May 2024 · 3 mos · Bengaluru, Karnataka, India · On-site

As an SDE II at Beepkart, I led the optimization of the backend infrastructure
crucial for the seamless vehicle purchasing experience on our website and
mobile app.
Implemented lender recommendations for loan-seeking customers,
enhancing user experience.
Introduced Debezium for efficient data synchronization across systems,
ensuring data integrity.

Backend OptimizationData SynchronizationUser Experience EnhancementJava Application DevelopmentMicroservices

Leadsquared

3 roles

Senior Software Engineer

Promoted

Apr 2023 – Feb 2024 · 10 mos

Telephony Integration for Call Handling:
I took charge of integrating telephony features into our system, enabling agents to efficiently handle incoming calls. Agents now have the capability to create tickets directly from calls, marking them as "resolved" or "opened" based on the call outcome. Moreover, missed calls from agents automatically generate tickets for follow-up.
Dynamic Ticket Assignment:
Building on our telephony integration, I implemented dynamic ticket assignment logic to optimize agent workload. This system intelligently assigns tickets to agents based on factors like their current workload, availability, and expertise. As a result, we've streamlined ticket distribution and improved response times.
Chatbot Interaction Optimization:
Expanding our system's capabilities, I extended our dynamic assignment logic to optimize agent allocation for chatbot interactions. By considering factors such as agent chat capacity and real-time availability, we ensure efficient handling of chat requests, maximizing agent productivity.
Backend Architecture Design and API Development:
I played a pivotal role in designing the backend architecture and developing APIs for seamless communication within our system. Utilizing modern software engineering practices, I ensured scalability, reliability, and performance. Through iterative development and collaboration, we delivered robust solutions aligned with user needs.
In summary, my role as a senior software engineer has been dedicated to enhancing ticket management tools and integrating telephony features for efficient call handling. These efforts have significantly improved workflow efficiency and user experience within our organization.