Shikhar Katiyar

Product Manager

Bengaluru, Karnataka, India4 yrs 9 mos experience

Most Likely To Switch

Key Highlights

Led multiple successful product features at NoBroker.
Achieved significant improvements in customer satisfaction and operational efficiency.
Expert in data-driven product management and analysis.

Stackforce AI infers this person is a Fintech and SaaS product management expert with strong data analysis capabilities.

Contact

Skills

Core Skills

Product ManagementData Analysis

Other Skills

Stakeholder ManagementWireframingCredit Risk ManagementSQLData VisualizationProduct MarketingProduct DevelopmentBankingCustomer ExperienceGoogle AnalyticsMetaBaseStrategic PlanningData StructuresMachine LearningProgramming

About

I am a product and data expert with a B.Tech degree from IIT Bombay. I have a passion for solving complex business problems and driving value through data-driven innovation. As an Associate Product Manager at NoBroker, I manage functional teams and stakeholder communications and oversee product development for seven different verticals. I have led and implemented several successful product features such as Chat Support and Auto Broadcast Engine, resulting in significant improvements in customer satisfaction, operational efficiency, and user engagement. I also devise and analyze key performance indicators, perform ad-hoc root cause analysis, and identify and deliver insights for cross-selling and marketing opportunities. I have a strong skill set in wireframing, user stories, A/B testing, SQL, Python, and data visualization tools.

Experience

4 yrs 9 mos

Total Experience

1 yr 2 mos

Average Tenure

1 yr 5 mos

Current Experience

Paytm

Product Manager

Nov 2024 – Present · 1 yr 5 mos · Bengaluru, Karnataka, India · Hybrid

Leading product strategy for Paytm’s Recharge & Utility vertical. Drove growth by optimizing user funnels and improving BBPS bill fetch efficiency. Led the relaunch of Paytm’s Rent Payment platform, ensuring secure, compliant, and scalable transactions. Spearheading the development of Paytm’s COU (a bill-pay platform) on Bharat Connect, facilitating daily 2.5 Mn bill payments.

Product ManagementData AnalysisStakeholder Management

Niyo solutions inc.

Product Manager

Apr 2024 – Oct 2024 · 6 mos · Bengaluru, Karnataka, India · On-site

Leading product strategy and growth for a ₹250Cr Secured Credit Card portfolio, managing 10+ key partnerships with banks and institutions. Developed an FD decoupling flow, and implemented card diagnostics for improving overall customer experience.

WireframingCredit Risk ManagementProduct Management

Nobroker.com

Associate Product Manager

Jun 2022 – Apr 2024 · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

Managed functional teams & stakeholder communications and oversaw product development for 7 different verticals
Led the development of Homeservice Chat Support; resulting in a 60% reduction in customer calls and saving 33% of manpower
Built Auto Broadcast Engine for quicker & fair job assignments; achieved an 80% reduction in TAT and a 40% reduction in resources
Analysed the user journey to discover customer issues & gaps; implemented solutions which led to a 20% increase in self checkout
Responsible for ad-hoc RCA to keep a check on health metrics, understand and communicate the point of leakage to respective vertical

WireframingStakeholder ManagementProduct Management

Solenis

Data Analyst

Jun 2021 – Jun 2022 · 1 yr · Hyderabad, Telangana, India

Built data infrastructure and maintained SQL data tables, developing standard reporting with visualizations to aid decision making
Worked towards identifying and delivering insights to the Supply Chain stakeholders on operational & strategic enhancements
Made demand forecast recommendations to ensure proper inventory levels of 4K+ material base codes based on bias & tracking signal analysis
Performed PVM analysis for increasing inventory, contributed to inventory optimization & achieved a 12% reduction in SMOG tackling COVID setbacks

SQLData VisualizationData Analysis