May 2021 – Jul 2025 · 4 yrs 2 mos

Oct 2016 – May 2021 · 4 yrs 7 mos

Apr 2016 – Oct 2016 · 6 mos

Nov 2013 – Mar 2016 · 2 yrs 4 mos · Bangalore

• Developed new service from concept to commercialization for 50 M Samsung mobile devices globally
• It has created new revenue stream of 10M yearly.
• Technical Architect of new WebApp Recommendation service. It recommends popular Web-Apps per region.
• It has integration with different vendors to get the popular offers and discount. The service has integration with Samsung browser home page.
• Service is hosted on AWS services in 4 different region across the globe.
• Responsible for devops for managing the service.
• Responsible for cost and performance estimation of the service for global deployment.
• Responsible for deployment architecture of on AWS, using CloudFront, ELB, SNS, SES & RDS.
• Hadoop and Map-R is used to generate usage report per mode/user and region.

Apr 2008 – Oct 2013 · 5 yrs 6 mos

• Led development team across broad technical disciplines. Tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Coordinating with global customer support teams, product management and program management teams.
• Interfacing with customer and providing solutions to defects and enhancement on envision.
• Anticipated and managed change effectively in rapidly evolving global business environments.
• Providing employee development, coaching, mentoring team building and hiring new talent.
• Conducted performance management and career growth of team members.
• Vastly improved the total customer experience score for by 30% in last 1 year.
• Conceptualize and developed process framework for effective knowledge sharing, that has reduced 20% inflow of defects.
• Reduced bug backlog by 25% coaching team on high performance.

Aug 2006 – Mar 2008 · 1 yr 7 mos

• Managed the Romer View system (It allows storing and viewing of network traffic data of roaming mobile users).
• Responsible for the Project Plan creation, Estimations, Coordination of Test Plan review meetings, Project Status meetings with the remote dev teams located in the US.
• Delivering the Modules related to ANSI-Parser and GSM-Parser Catcher.
• Coordinating the issues with customer as single point of contact.
• Analyzing and helping team to developing scripts for automating the modules related to installation and Maintenance using RPM.
• Provided technical assistance to engineers which includes debug tool usage, protocol sniffers, call flows.

Nov 2004 – Jul 2006 · 1 yr 8 mos

• Module owner for OS abstraction layer (SUAPI)
• Implemented on Linux kernel and user space.
• Responsible for maintaining and porting the code from Vertex OS to Linux 2.4.17 Montavista.
• Responsible for developing memory management, queue event services.
• Used SimpleSoft to develop the SNMP agent Simulator.
• Worked on MIB creation, population of dynamic rows in the simulator.
• Generation of traps and creation new rows in the table.
• Simulating 1000 devices using Simple Soft.
• Installed and completed the acceptance testing onsite.

Sep 2002 – Oct 2004 · 2 yrs 1 mo

• Responsible for NNM am customization and integration with TeMIP and OVPI BSNL MPLS network.
• Resposible for integrating NNM with TeMIP and OVPI for forwarding of the alarms, exporting the topology and able to launch OVPI performance reports.
• Worked on creation of discovery map filters, alarm archiving and Extended topology.
• Worked on HP ECS composer to filter the requiring and suppress the unwanted alarms and generating root-cause alarms has done consolidation of alarms.
• Successfully deployed the NNM solution in the BSNL site and provide tranining.
• Responsible for implementation on the SNMP and ASCII Access Module for SEP and SMP devices.
• Contributed in creation of MIB for SEP, SNMP, OVPA and HP_cluster for traps definition.
• Installed and completed the acceptance testing for Chunwa Taiwan client.
• Worked on Missed call alert (SMS) is GSM Network for Bharti Cellular client.
• Responsible for designing, developing missed called alert messages that come from the IVR (Interactive Voice Response) system through UDP Socket connection.
• Perform the correlation and create SMS according to the calling and called part number and send it to the SMPP server over TCP/IP Socket connection.
• SMPP server is connected to the SMSC and it delivers the SMS to SMSC that deliver to concerned mobile number.

Jun 2000 – Sep 2002 · 2 yrs 3 mos

• Framework is designed in C and C++ and UI is based on QT. Used SNMP++ and HPOV
• Designed and developed the Configuration Framework to PLUG-IN and manage all ORiNOCO series and third party devices in runtime.
• Responsbile for implementation of configuration module through scripting (TCL/TK).
• Reponsbile for creation of design document and unit test cases.
• Resonsible for testing the product and automating the test cases using tck/tk.
• Responsible for preparing and maintaining Software Requirement Specification for the HP Open view based Wireless LAN Manager.
• Team member for Configuration Framework based on SNMP V2 (Get, GetNext and Set).