Jun 2022 – Mar 2025 · 2 yrs 9 mos · Gurugram, Haryana, India · Hybrid

• Designed and developed a solution for merchants to resolve transaction-related disputes, reducing the
• risk of chargebacks or refunds and maintaining positive relationships with customers.
• Developed a role-based access control system supporting multiple roles with different permissions,
• ensuring that sensitive information and functionalities are only accessible by authorized personnel.
• Implemented multilingual support for multiple payment products, enhancing user experience and
• improving customer satisfaction.
• Worked on loading multiple payment products in a native app using the web-view concept, improving
• app versatility and user-friendliness and reducing the need for users to switch between multiple apps.
• Actively participated in discussions with the product team to find solutions for challenges and ensure
• successful task completion.

Apr 2021 – Jun 2022 · 1 yr 2 mos · Delhi, India · Hybrid

• Designed and developed a form-based application for agents to create travel insurance policy invoices,
• streamlining the policy creation process and improving efficiency.
• Architected the frontend dashboard for fleet managers, providing a centralized platform for managing
• their vehicles, enhancing visibility and control.
• Developed a live tracking system for vehicles using Mapbox Map API and Socket.io, providing real-time
• insights into vehicle location and improving fleet management capabilities.
• Created an alert system using AI models to notify managers of any suspicious activities related to
• vehicles, enhancing security and reducing risks.
• Implemented role-based access control using CASL to ensure that only authorized personnel can access fleet-related information, ensuring data privacy and confidentiality.
• Additionally, implemented CI/CD for the frontend application using AWS Amplify, enabling the fast and
• efficient deployment of updates and fixes.
• Implemented a release system to keep fleet managers
• informed about updates for better understanding.

Aug 2020 – Apr 2021 · 8 mos · Jaipur, Rajasthan, India · On-site

• Developed an interface for restaurant and hospitality owners to optimize their daily operations. This
• included features such as staff management, dynamic menu management, KOT printing, and inventory
• management.
• Developed a delivery module using Google Maps API to allow restaurants to provide food delivery to
• customers, improving accessibility and convenience for customers and boosting restaurant revenue.
• Developed a upsell system for restaurants, enabling them to increase sales by promoting additional
• items to customers during the ordering process.
• Implemented a skeleton-based loader for the entire application, improving user experience by reducing loading times and enhancing website performance.
• Additionally, created an interface for guests to minimize interaction with restaurant staff by enabling
• them to order and pay for their meals at their convenience.
• Developed an e-wallet system to facilitate easy cashback and refunds, enhancing customer experience
• and improving customer loyalty.
• Utilized Google Analytics to collect and analyze user data, identifying the reasons for user drop on the
• platform and developing strategies to improve user engagement and retention.

Feb 2020 – Jul 2020 · 5 mos

Oct 2019 – Jan 2020 · 3 mos

May 2019 – Sep 2019 · 4 mos