Nov 2023 – Present · 2 yrs 5 mos · Portland, Oregon Metropolitan Area · On-site

Mar 2017 – Oct 2023 · 6 yrs 7 mos · Portland, Oregon, United States · Hybrid

Aug 2014 – Feb 2016 · 1 yr 6 mos · Portland, Oregon Area

• Develop product roadmap for enhanced secure messaging, content development workflows, member management, balloting, 3rd party integrations, and more
• Agile product owner: Create epics and stories, work cross-functionally to manage scope and delivery of product features
• Develop value statements, videos, and other collateral for marketing and support

Feb 2014 – Aug 2014 · 6 mos · Portland, Oregon Area

• As a technology liaison between the Office of Information Services and the Public Health Division, I worked with subject matter experts in the field of public health surveillance to develop and publish health indicators on the web. Acted as project manager and analyst for the Environmental Public Health Tracking (EPHT) web portal and analyst for the Oregon Public Health Assessment Tool (OPHAT) project.
• Met daily with business partners to elicit and visualize requirements for iterative development
• Developed product roadmaps
• Created workflow diagrams and feature illustrations
• Integrated agile practices into development process
• Designed and performed acceptance tests

Jul 2009 – Nov 2013 · 4 yrs 4 mos · Portland, Oregon Area

• Product manager and business analyst for www.cbfish.org, the Columbia Basin Fish and Wildlife Program's project proposal and budget management web application. Worked with key stakeholders in the Bonneville Power Administration (BPA) and Northwest Power and Conservation Council (NPCC) to articulate product vision, analyze business processes, design application features, prioritize software releases, craft development stories, provide training and end user support.

Apr 2005 – Jun 2009 · 4 yrs 2 mos

• Responsible for golf tee time booking engine, email marketing system, customer database management system, golf content distribution management tools, proprietary content management system, tee time booking engine API, and special programs. Gathered and analyzed product requirements, managed design process, managed project scope, and maintained project backlog.

Aug 2004 – Apr 2005 · 8 mos

• Test planning, test case development, test execution, and risk assessment on large scale web-based systems for automated job application processing service. White and black box testing of HTML, XML and Java Script user interface elements and middle tier SQL scripts, stored procedures and functions. Active initiator and contributor to Quality Assurance process-improvement initiatives.

Jan 2003 – Jan 2004 · 1 yr

• Responsible for Prevail®, .NET web-based evidence review application and data processing center applications. Gathered and analyzed product requirements, crafted stories and system designs, served as key liaison between business stakeholders, maintained product backlog, created technical marketing and sales collateral.

Jun 2001 – Jun 2003 · 2 yrs

• Worked daily with internal stakeholders to develop measurable and testable project specifications. Worked extensively with engineers to craft test plans with coverage ranging from 1 to 1000+ test cases. Created and executed tests, collected metrics, published status and tracked defects. Developed test scripts in SQL, Python, VB.Net.

Jan 2000 – Jan 2001 · 1 yr

• Designed and executed COM interface tests via VBScript and Python. Validated the building, ordering, licensing, delivering and managing of music and video files including Microsoft and Convera digital rights management solutions. Qualified releases on English and Japanese Windows 2KAS, 2KPro, Me, 98.

Jan 1999 – Jan 2000 · 1 yr

• Designed and executed thousands of black box tests for web-based e-commerce eye care application. Validated Java Servlet- and JSP-handled data transactions with Oracle database using SQL and related tools. JavaScript testing.

Jan 1998 – Jan 1999 · 1 yr

• Designed, implemented, and executed test suite for secure web-based patient medical record system. Validate ASP-handled data transactions with Oracle backend. Upgraded existing automation test suite (SilkTest) for new version of electronic medical records (EMR) system.

Jan 1997 – Jan 1998 · 1 yr

• Designed and implemented manual and automated test suites for streaming audio conferencing software, Intel Internet Video Phone and Intel Scene Recorder. Analyzed, designed, developed, and documented individually- and team-focused manual and automated test suites (Visual Test) for components and applications under development.

Jan 1994 – Jan 1997 · 3 yrs

• Designed and implemented tests for healthcare-based application components using Visual C++ and Visual Basic. Designed and implemented automated regression tests using SQA Robot. Trained QA, technical support and customer service staff.

Jan 1993 – Jan 1994 · 1 yr