Gagandeep Singh

Operations Associate

Gurugram, Haryana, India9 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 8 years of experience in operations management.
Increased operational efficiency by 20% through automation.
Strong analytical skills with expertise in SQL and data-driven decision making.

Stackforce AI infers this person is a seasoned Operations Manager with expertise in B2B logistics and data analysis.

Contact

Skills

Core Skills

Operations ManagementData Analysis

Other Skills

Analytical SkillsBusiness-to-Business (B2B)Client RelationsAdministrative AssistanceOffice AdministrationWorkplace SafetyNegotiationSalesIncident ManagementEmergency ManagementTroubleshootingStakeholder ManagementProgram ManagementMultitaskingZoho

About

Operations professional with 8+ years of experience in program implementation, operations management, and business process optimization. Currently working as an Implementation Lead, driving large-scale operational programs, product launches, and data-driven decision making. Experienced in stakeholder management, cross-functional collaboration, and operational reporting, with strong skills in Excel, Google Sheets, and SQL to translate data into actionable insights. Proven track record of supporting product rollouts, operational improvements, and strategic initiatives by working closely with Product, Engineering, and Business teams. Passionate about building scalable processes, improving operational efficiency, and solving complex business problems through data and collaboration. Let’s connect to collaborate, innovate, and achieve excellence together!

Experience

9 yrs 8 mos

Total Experience

2 yrs 5 mos

Average Tenure

4 yrs 4 mos

Current Experience

Uber

2 roles

Operations Manager

Promoted

Apr 2023 – Present · 3 yrs 1 mo · Gurugram, Haryana, India

Collaborated with internal/external stakeholders on network design and implementation of new projects. Implemented E2E backend setups to launch new B2B deals. Managed data analytics, dashboarding, and inputs for internal reports. Provide data to the team using SQL for client and internal use cases. Tested new projects and features to identify potential issues and areas for improvement. Increased operational efficiency by 20% by automating workflow processes. Improved team productivity by 25% by implementing new processes.

Analytical SkillsBusiness-to-Business (B2B)Operations ManagementData Analysis

Operations Support

Jan 2022 – Apr 2023 · 1 yr 3 mos · Gurugram, Haryana, India

Analytical SkillsClient Relations

Wpp

Facilitator

Jan 2021 – Jan 2022 · 1 yr · Gurugram, Haryana, India · On-site

Administrative AssistanceOffice Administration

Expedia, inc.

2 roles

Transport Helpdesk Executive

Aug 2019 – Jan 2021 · 1 yr 5 mos · Gurugram, Haryana, India · On-site

Managed transport compliance activities, including vehicle and driver compliance, and updated records in the transport tool. Minimized route drive times and mileage without sacrificing contractual or regulatory mandates. Analyzed data to identify trends, optimize routes, and address potential issues in the supply chain. Coordinated regular reporting covering transportation operations for internal and external review.

Administrative AssistanceOffice Administration