Swami Gali

Operations Associate

Hyderabad, Telangana, India13 yrs 1 mo experience

Highly Stable

Key Highlights

Expert in Last Mile Operations and Logistics Management.
Proven track record in large-scale recruitment and team management.
Successful launch of over 150 stores across multiple regions.

Stackforce AI infers this person is a Logistics and Operations Management expert with extensive experience in recruitment and team leadership.

Contact

Skills

Core Skills

Operations ManagementTeam ManagementLogistics ManagementRecruitment ManagementBusiness PlanningHr Operations

Other Skills

Last Mile OperationsSourcing Cost DevelopmentStore Launch ManagementLast Mile SourcingLogistics OperationsVendor ManagementVendor CoordinationBulk HiringVendor OnboardingSourcingOnboardingHuman Resources (HR)Strategic Human Resource PlanningHuman Capital ManagementPersonnel Management

About

Experience

13 yrs 1 mo

Total Experience

2 yrs 8 mos

Average Tenure

2 yrs 3 mos

Current Experience

Zepto

3 roles

Senior Manager I

Promoted

Apr 2025 – Present · 1 yr · On-site

Overseeing the end-to-end Last Mile Operation for Zepto.
Developing the Sourcing Cost and Strategy.
Managing the launches of new stores and Mini DHs (Dark Hubs).
Currently managing over 150 stores across Hyderabad, the Rest of Telangana (ROT), and Andhra Pradesh.
Furthermore, I have expertise in new geographical store launches and new city launches.

Last Mile OperationsSourcing Cost DevelopmentStore Launch ManagementOperations ManagementTeam Management

Manager II

Jun 2024 – Jun 2025 · 1 yr · On-site

As a Last Mile Sourcing & Operations Specialist based in Hyderabad, I am responsible for managing the entire last mile sourcing and logistics operations, ensuring the smooth and timely delivery of products across the region. My role includes overseeing the operations for 120+ stores, managing delivery fleet hiring, vendor and 3PL partner coordination, and playing a key role in the successful launch of new stores.
Last Mile Sourcing & Operations Management:
Overseeing the entire last mile sourcing process, ensuring efficient delivery of goods from central hubs to 120+ retail stores across Hyderabad.
Delivery Fleet Management & Hiring:
Responsible for the hiring and managing a diverse fleet of delivery boys to ensure efficient delivery operations across all stores.
Store Launches & Integration:
Leading and managing store launches, ensuring seamless integration of new stores into the existing supply chain and delivery network.
Coordinating with various stakeholders to ensure that stores are equipped to handle logistics operations from day one, and that the last mile processes are set up for success.
Vendor & 3PL Partner Management:
Building and maintaining strong relationships with third-party logistics (3PL) partners and vendors to ensure smooth and cost-effective delivery operations.
Managing vendor contracts, service level agreements (SLAs), and performance evaluations to maintain high operational standards and resolve any issues that arise during the delivery process.
Key Achievements:
Successfully managed the launch of multiple (70+ stores) , ensuring smooth integration into the delivery network and maintaining efficient operations from the outset.

Last Mile SourcingLogistics OperationsVendor ManagementOperations ManagementLogistics Management

Manager 1

Jan 2024 – Jun 2024 · 5 mos · On-site

Responsible for building Blue collar Supply Accroes Hyderabad.
Bulk Hiring:
Leading large-scale recruitment campaigns for delivery drivers, logistics coordinators, and operational staff to ensure the timely fulfillment of hiring needs across multiple stores.
Managing end-to-end recruitment processes, from drafting job descriptions to conducting interviews and onboarding, ensuring that the workforce is aligned with business needs.
Vendor Management:
Establishing and nurturing relationships with key vendors and third-party logistics (3PL) partners to ensure reliable and cost-effective service delivery for last-mile logistics operations.
Freelancer Management:
Managing a pool of freelance delivery personnel, ensuring sufficient capacity to handle fluctuations in demand while maintaining high service quality.

Bulk HiringVendor ManagementRecruitment ManagementOperations Management

Dtdc express limited

Regional Operations Manager

Nov 2022 – Jan 2024 · 1 yr 2 mos · Hyderabad, Telangana, India · On-site

Accountable for 50+ cities in Andhra Pradesh & Telangana hiring operations of Delivery fleet along with expansion to new cities. Liable for identifying the vendors from training on the hiring and training.
Responsible for First mail/ Middle mail and Last mail Operations for Andhra Pradesh.
I am handling 45+ Hubs hubs in Andhra Pradesh & Telangana.
Responsible for Last mail vendor Onboarding and COD closers.
Adding New Vendors in Last Mail.
Responsible for Bikers Hiring/ Packers / Pikkers / Vechialdrivers.

Operations ManagementVendor OnboardingLogistics Management

Swiggy

2 roles

Assistant Operations Manager

Promoted

Jun 2021 – Nov 2022 · 1 yr 5 mos

Accountable for 50+ cities in Andhra Pradesh & Telengana hiring operations of Delivery fleet along with expansion to new cities. Liable for identifying the vendors from training on the hiring and training. Maintaining relationship to motivate the hiring to meet demand. From raising invoices to clearing them out.
Create and implement methodologies for recruitment dashboards and supporting data-driven practices to optimize performance. Consulting clients in identifying process enhancements necessary to better align the solution with business goals, prioritizing those enhancements needed to meet project deadlines and budgets
Developing program status reports for internal and external stakeholders, Monthly Delivery documentation for the Executive team, and weekly status reports. Gather market intelligence on talent, competitor landscape, and technical recruitment trends and practices, providing guidance and support as needed to Recruiters

Operations ManagementBusiness Planning

Assistant Manager

Feb 2019 – Jun 2021 · 2 yrs 4 mos

Responsible for Sourcing and Onboarding in Blue collar employees. Inventory management for 2000+ blue collar employees. Conducting training programs for internal employees and providing Training for blue collar employees. Vendor Management for various locations. Prepared & submitted the MIS reports.
Organizing employee engagements & OD programs and ensuring prompt resolution of employee grievances & maintaining cordial employee relations. Defining KPIs/Goals to facilitate PMS, identifying skill gaps and facilitating learning & capability building programs. HR Operations and Change Management initiatives.
Design training programs that lead to up skilling of employees. Drive processes & programs like employee connects, performance management, employee on boarding, exit management etc. Serve as an escalation point for complex employee relations issues and provide guidance as needed to resolve grievances.

SourcingOnboardingRecruitment ManagementHR Operations

Devalaya venchers

HR Manager

Mar 2017 – Feb 2019 · 1 yr 11 mos · Guntur, Andhra Pradesh, India · On-site

Complete Separation and Approval activity in time. Complete Clearance formalities on HRIS. ID Deactivation on HRIS. Conducting Rewards and Recognition program for every quarter. Update HR Notice board. Handle Employee grievances during PMP process. Ensure Green reports during Vendor Audit in implant locations
Analyze data to identify trends and recommend solutions to improve performance, retention, and employee experience. Assist in formulation of policies for the company. Partner with the TA team to help execute strategies to address the staffing needs of the organization. Handle employee orientation, induction.
Analyse data to identify trends and recommend solutions to improve performance, retention, and employee experience. Handle employee orientation, induction. Assist in formulation of policies for the company. Drive Business Partnering & OD functions. Work with the team on long term plans and function specific initiatives

Riseinfo solutions pvt ltd

Human Resources Executive

Jan 2013 – Jan 2017 · 4 yrs · Hyderabad, Telangana, India · On-site

Managing end to end Performance Appraisal Process for Annual and half yearly. Part of Digital Transformation team. Managing Attrition rate of the Organization with good track record of holding back the Employee who wish to quit the organization. Function as a strategic partner by linking all the HR strategies
Point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations. Provide MIS support for Attrition analysis, includes analyzing Exit interview, observe trends and highlight important aspects, prepare and publish dashboards. Statutory compliance, employee life cycle.
Providing professional support, coaching and advice to the line managers in a wide range of HR issues, including specialist support and advice on complex associate related issues. Supporting managers through the annual HR year-end processes around bonus, annual pay, succession planning, Engagement survey, etc.