Jul 2019 – Present · 6 yrs 10 mos · Bengaluru, Karnataka, India · Hybrid

• · Support end-user request queue for the finance organization
• · Worked on NetSuite Dashboard in customization as per Business requirement.
• · Have experience in creating NetSuite Support case and solve the issues for the Business.
• · Worked on SMAX Ticketing tool, Zendesk Application in solving the tickets.
• · Primarily worked on O2C, R2R, P2P and User Access issues for the Business.
• · Successful in time completion of Critical MEC/QEC/YEC support over War Rooms.
• · Have sound experience in War Room Call during Quarter End and Year End Calls to solve queries of Business.
• · Worked on Saved Searches, Chart of Accounts, creation of Subsidiary, Local Currency, Foreign Currency etc.,
• · Have provided training to the new joiners on User Access, O2C ticketing issues.
• · Worked on Independent Governance Portal for providing NetSuite Access of certain roles.
• · Documentation of Defects/Tickets & Shared across team members.
• · Worked on Side Trade Application in User Access Management.
• · Configure NetSuite using forms, fields, custom records, custom lists, custom reports, saved searches
• · Experience in creating User profiles, Assigning Role and Permissions, Page layouts, Workflows, Configuring Approval process and Password policies in NetSuite .
• · Strong Knowledge in the revenue operations.
• Projects and Migration
• 1.Sales order Migration with revenue
• · Migration of entities from one entity to another entity using logic.
• · Preparation of saved search to extract the preload and post load data.
• · Validation of the script and testing the script to make sure it is working as per the requirement.
• · Execution of the script 1 to close the Legacy sales order and hold revenue on the legacy sales order.
• · Execution of the script 2 to create the new sales order in the observing entity using the logic.
• · Execution of the script 3 to create the cash sales for legacy invoices in Newly created sales order.
• · Billing schedule creation as per the legacy sales order.

Aug 2017 – Mar 2019 · 1 yr 7 mos · Bangalore Urban, Karnataka, India · On-site

• · Configuration for Enterprise structure, Company Code and Chart of Accounts
• · Configuration of Account Payable, Accounts Receivable
• · Performed SME role in Validating AR invoices coming from upstream boxes.
• · Validation of AR Open Items
• · Taken artefacts for all the validation performed and uploaded to HPE SharePoint and as well as HP ALM.
• · Performed User Acceptance Testing
• · Hands on on raising CR in HP ALM for any changes required from technical team.
• · Execution of Test Cases in HP ALM
• · Part of many calls with business teams, technical team and onshore.
• · Worked as functional tester in Assure net certification and NetSuite
• · Know the end-to-end activity of reconciliation in Assure net
• · Supported to micro focus new company establishment
• · Worked on grouping activities and ungrouping activities.
• · User change request in Assurenet.
• · Approving the Decertification of requests.
• · Balance uploading activity from NetSuite to Assure net
• · New account creation in Anet
• · Know how to run the script to upload the data.
• · Resolving reconcilers and reviewer queries
• · Access provider for the newly joined employees.
• · Final report or financial report preparation for the company to know the status of the monthly recon.
• · Final status report preparation and providing to management.
• · Final item category report preparation.
• · Coordinate with the reconciler and reviewer to get the reconciliation done on time

Jun 2016 – Jul 2017 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• · Downloading the bank statement
• · Saving a remittance details
• · We use to get the remittance details from the collections team and customers
• · Applying cash against invoices as per the remittance advice
• · Posting customer on account for missing remittance based on the information available in the bank statement
• · Booking some entries on suspense account because we do not have any information about the customer
• · Clearing all the payments from the bank accounts
• · Reporting on On-Account and Un-Identified bookings on daily basis
• · UI consolidation and reporting preparing
• · Calling up collection team for solving Invoice
• · Answering customer and Client emails, which includes perform research and resolution
• · Netting activities
• · Intercompany dispute resolving

Jun 2014 – Mar 2016 · 1 yr 9 mos · Bangalore Urban, Karnataka, India · On-site

• · Posts customer payments by recording cash, checks, and credit card transactions
• · Updates receivables by totaling unpaid invoices
• · Maintains records by microfilming invoices, debits, and credits
• · Resolves valid or authorized deductions by entering adjusting entries
• · Resolves invalid or unauthorized deductions by following pending deductions procedures
• · Open item clearing, Down payment, configuring automatic payment program, configuring dunning
• · Know how to extract customer report and GL report for to reconcile between GL and customer account.
• · Intercompany dispute resolving.
• · Intercompany report preparation and balance confirmation.
• · Know the intercompany settlement activity.
• · Setting the dunning process to send the reminder letters to customers.
• · Follow up with the customer to get the remittance details on time

Aug 2012 – Sep 2013 · 1 yr 1 mo · Tumkur, Karnataka, India · On-site

• · Analyze sales reports, and provide strategies to Trim overhead and increase profi
• · Identify new market opportunities via market research and initiate contact
• · Create proposals for existing clients to improve their business utilizing company services
• · Provide coaching and training to subordinate Business Developers
• · Maintain positive growth in your market area
• · Respond to all issues with prompt attention
• · Travel to destinations to best facilitate transactions or training