Amaan Javed

Software Engineer

United States13 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in AI-driven platform development.
Proven track record in large-scale system migrations.
Strong background in machine learning and cloud computing.

Stackforce AI infers this person is a SaaS and AI specialist with a focus on cloud solutions and enterprise systems.

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Skills

Core Skills

Cloud ComputingMachine LearningSoftware DevelopmentService-oriented Architecture (soa)

Other Skills

Salesforce Service CloudGenAILLMsIntegrationTechnical SolutionsPredictive AlertingSaaSIVR IntegrationSOADynamic Business Rules EngineXMLSalesforce.comApex ProgrammingVisualforce PagesApex Data Loader

About

Engineering lead with a strong track record of delivering large-scale, AI-driven platforms that transform business operations and drive global impact. I specialize in applying machine learning, natural language processing, and modern architecture principles to solve complex, high-value problems across diverse domains—including customer experience, automation, and enterprise systems. I’ve led the design and global deployment of mission-critical platforms—from generative AI and machine translation engines to scalable ecosystems—enabling operational excellence, international growth, and multi-region alignment.

Experience

13 yrs 4 mos

Total Experience

4 yrs 5 mos

Average Tenure

4 yrs 6 mos

Current Experience

Salesforce

Senior Principal Technical Engineer

Apr 2016 – Oct 2021 · 5 yrs 6 mos · San Francisco Bay Area

Advised on technical solutions for retail and healthcare sectors, enhancing platform resilience.
Implemented predictive alerting for multi-tenant SaaS platforms, improving real-time observability.
Developed early-warning alerting systems, reducing escalations by over 70% for enterprise clients.

Technical SolutionsPredictive AlertingSaaSCloud ComputingSoftware Development

Accenture

Software Engineer

Jan 2013 – Apr 2016 · 3 yrs 3 mos · Bangalore

Implemented core modules including IVR integration, skill-based routing, and a dynamic business rules engine on a scalable SOA framework.
Developed an event-driven architecture with intelligent queuing and error handling, enhancing data integrity and system responsiveness.
Drove platform adoption across 10,000+ users, eliminated over 80% of Shadow IT tools, and accelerated integration delivery by 30%.

IVR IntegrationSOADynamic Business Rules EngineSoftware DevelopmentService-Oriented Architecture (SOA)