Apr 2016 – Oct 2019 · 3 yrs 6 mos · Bengaluru, Karnataka, India

• Provide incident resolution for technical production issues on demand. Supporting infrastructure and services in public, private cloud and bare metal environments. Managing large numbers of diverse systems with configuration management, continuous deployments etc. Good sense of knowledge in working Agile methodology, build tools that automate away repetitive tasks.

Jun 2010 – Apr 2016 · 5 yrs 10 mos · Kochi, Kerala, India

• Promoted as Team Lead after 2 years, responsible for leading a team of Linux Administrators, maintaining, monitoring, troubleshooting and handling servers located in two data centers. Setting up the development environment using docker and vagrant boxes. Design complex web application database structures and application workflows. Specialist for integrating US-based health organizations with in-house EHR using HL7 standards and HIPAA compliance. Design highly available mail servers and enterprise software firewall, proxy and DNS etc. Migration of applications from bare metal to AWS EC2. Determining security vulnerabilities and inefficiencies by conducting periodic server auditing, security scanning and implementing and maintaining security controls. Responsible for backup and disaster recovery plans for critical data and applications on production servers. Ensured that assigned systems were engineered, configured and optimized for maximum functionality and availability. Implemented solutions that reduced single points of failure and improved system uptime to 99.9% availability.