Lavisha Lakhmani

Customer Success Manager

Lucknow, Uttar Pradesh, India10 mos experience

Key Highlights

Expert in automation and data integration solutions.
Proven track record in optimizing cloud operations.
Strong background in software development and CI/CD.

Stackforce AI infers this person is a Cloud Computing and Automation specialist with a focus on enterprise solutions.

Contact

Skills

Core Skills

AutomationData IntegrationSoftware DevelopmentCloud ComputingFinopsCloud Strategy

Other Skills

STERLING DATA EXCHANGEMaximoKotlinJavaAWS CloudWatchCI/CDApptioTurbonomicInstanaJavaScriptTypeScriptAWS CDKAmazon S3Amazon CloudWatchAWS CloudFormation

Experience

10 mos

Total Experience

10 mos

Average Tenure

10 mos

Current Experience

Ibm

Customer Success Manager – Automation Platforms

Jul 2025 – Present · 10 mos · Gurugram, Haryana, India · On-site

Leading end-to-end deployment and configuration of IBM Sterling Data Exchange for enterprise customers, ensuring reliable and secure B2B data integration workflows.
Validating system setup, workflow orchestration, and data exchange pipelines to ensure solutions are deployed as designed in customer environments.
Analyzing post-deployment behavior using logs, configurations, and runtime observations to identify integration or automation issues.
Collaborating closely with engineering and product teams to troubleshoot deployment issues and resolve platform-level integration challenges.
Supporting customer onboarding and solution adoption across automation platforms, with upcoming ownership of deployments involving IBM Maximo.

STERLING DATA EXCHANGEMaximoAutomationData Integration

Amazon

Software Development Engineer Intern

Jan 2025 – Jun 2025 · 5 mos · Bengaluru, Karnataka, India · On-site

Engineered a reusable Kotlin-based logging utility, integrated across distributed microservices, leveraging AWS CloudWatch to centralize observability and streamline cross-service debugging.
Achieved a 50% reduction in logging volume, optimizing operational costs for high-traffic payment flows.
Improved CI/CD pipeline stability to 100% by resolving race conditions, accelerating deployment velocity.
Conducted Weblab cleanup, enhancing system maintainability and reducing technical debt across payment stacks.

KotlinJavaAWS CloudWatchCI/CDSoftware DevelopmentCloud Computing

Ibm

Technology Technical Sales Specialist Intern

Jun 2024 – Aug 2024 · 2 mos · Bengaluru, Karnataka, India · On-site

Analyzed and demonstrated FinOps strategies in public cloud environments using Apptio Cloudability.
Delivered client presentations on Turbonomic (ARM Tool) and Instana (Observability Tool).
Gained insights into various cloud billing types across AWS, Azure, and Google Cloud Platform (GCP).

FinopsCloud ComputingApptioTurbonomicInstanaFinOps+1

Mudra society, thapar university, patiala

Year representative

Feb 2023 – Oct 2023 · 8 mos · Patiala, Punjab, India · On-site

Appointed as the year representative of cultural society of my institute.

Saturnalia, thapar's techno-cultural festival

Core Member

Apr 2022 – Dec 2022 · 8 mos · Patiala, Punjab, India · On-site

Excited to announce that I've been selected as a Core Team member for Saturnalia! 🌟 Thrilled to be part of this incredible team, and I can't wait to help create unforgettable memories at this extraordinary event.