Jul 2023 – Apr 2026 · 2 yrs 9 mos

• Working within the Financial Crime Compliance Team, leading projects to support financial services and non financial services clients with developing their AML, Sanctions and other financial crime risk assessments, frameworks, policies and processes, as well as global remediation projects.

Jul 2019 – Jul 2023 · 4 yrs

Jan 2018 – Jun 2019 · 1 yr 5 mos

Mar 2014 – Dec 2017 · 3 yrs 9 mos

• January 2016 - December 2017: Compliance Manager.
• Working within the internal Financial Regulation Team in Compliance, specialising in AML, FCA and EU legislation. Leading on Market Abuse and MiFID II areas.
• March 2014 - December 2015: Compliance Manager.
• Working within the internal Independence and Ethics team in the Compliance Department.

Jun 2005 – Feb 2014 · 8 yrs 8 mos · London, United Kingdom

• Working in a small compliance policy and guidance team of 5 people. NS&I is an Executive Agency of the Chancellor of the Exchequer and is now one of the largest savings organisations in the UK, with over 26 million customers and over £100 billion invested.
• Compliance Manager: November 2008 - February 2014
• Compliance Officer: November 2006- November 2008
• Compliance Assistant: June 2005-November 2006
• Main responsibilities:
• Acting as the focal point and managing all DP, privacy and records management issues and activities within NS&I, as well as the outsourced provider through being the NS&I Data Protection Manager.
• Develop, lead and implement the NS&I DP and records management programme across, NS&I, outsourced providers, distributions partners and B2B clients.
• Manage the NS&I FOI/EIR function and the being first line contact within NS&I for everyday matters relating to FOIA/EIR, including responding to requests, conducting internal reviews, involvement in information tribunal cases and reporting to and liaising with other governments departments.
• Manage NS&I’s relationship with the Information Commissioners Office.
• Develop and implement appropriate DP, Privacy and FOI training to all business units.
• Develop, review and communicate policies and procedures
• Report regularly to risk and compliance oversight committees on the state of DP & FOI in NS&I, including preparing and presenting the annual DP and FOI report to the audit committee.
• Providing cover for the NS&I Financial Promotions Officer and writing terms and conditions for NS&I products.
• Assisting with other compliance disciplines which including Financial Crime and supporting the MLRO, financial promotions, complaints handling and submissions for laying new statutory instruments in Parliament.

Apr 2005 – Jun 2005 · 2 mos · London, United Kingdom

• Working as a project support officer within the Community Reintegration Team developing policy relating to Unpaid Work, Employment Training and Education and Literacy and Numeracy for offenders.
• Main responsibilities:
• Conducting research required by Programme Managers, analysing findings and presenting them in a clear format. Undertaking ad hoc tasks as directed by Programme Manager
• Answering Ministers Cases and Public Correspondence, contributing to project plans and writing reports and articles.
• Liaising with the 42 National Probation Service areas, other Home Office Units and other Government Departments.
• Acting as Secretariat to a number of working groups (organising meetings, writing agendas, disseminating papers and taking minutes).
• Organisation and management of events including sourcing and booking venues and negotiating costs. Ensuring smooth running of events, supporting speakers and attendees.
• Providing finance support to the Unit Business manager through handling requisitions using Adelphi/Oracle systems, profiling yearly spend and providing bi-monthly reports for Head of Team

Mar 2004 – Jan 2005 · 10 mos

• Working as a leading member of an international team to establish the permanent Secretariat of the European Police College in the UK. High priority project of the UK Government with strict deadlines and budgetary implications.
• Main responsibilities:
• Managing a budget of £150000.00. Planning and bidding for funds, profiling and managing the spend ensuring everything delivered on target and within budget.
• Having a good knowledge of the institutions of the EU, their functioning and role, as well as the decision making mechanisms and the legal instruments of the EU. Being familiar with relevant EU Treaties and documents.
• Conducting considerable research into UK and EU employment matters. Analysing findings and presenting them in a clear format. Drafting a key HR document for the Dutch Presidency, with a detailed proposal for the CEPOL Staff Rules
• Member of the UK delegation at CEPOL Governing Board meetings. Travelling and representing UK policy interests in pan European fora. Responding to comments and defending proposals during consultation exercises.
• Providing a consulting role assisting the CEPOL Administrative Director to establish systems & procedures at the Secretariat including selecting and setting up finance & recruitment systems.
• Performing a project management function including some risk awareness, ensuring that multiple work streams delivered to time.

Jun 2003 – Mar 2004 · 9 mos

• Working as a project support officer in a team of 8 people, modernising training for probationary police officers to make them fit for purpose in the 21st Century.
• Main responsibilties:
• Conducting research, analysing findings and presenting them in a clear format. Writing reports, articles, project briefs and conducting cost benefit analysis.
• Acting as Secretariat to a number of working groups (organising meetings, writing agendas, disseminating papers and taking minutes).
• Developing positive relationships with key stakeholders both internal and external to the police family.
• Leading on issues relating to increasing community involvement in probationer training and developing proposals.
• Key communications activities including managing conflict through mediating in difficult circumstances, developing the IPLDP Communications Strategy and writing bi-monthly update newsletters and distributing to all police forces in England & Wales.
• Undertaking ad hoc tasks as directed by the programme manager

Aug 1999 – Jun 2005 · 5 yrs 10 mos · Harrow, United Kingdom

• Working in highly customer focused, dynamic branch based environment for one of the UK’s largest Building Societies.
• Main responsibilties:
• Handling large sums of money for transaction purposes
• Interacting with a diverse range of individuals
• Having a good knowledge of the way financial institutions work, the financial legislation applicable in the UK and keeping abreast of new developments. Ensuring compliance with the Banking Code, Data Protection and Money Laundering rules and regulations at all times
• Advising customers on the most appropriate and beneficial short-term investments offered by Nationwide available for them
• Selling Nationwide products to meet targets
• Opening new accounts and answering customer queries in person and on the telephone
• Making referrals for long term investments and borrowing
• Branch and till reconciliation at the end of the working day