Mar 2022 – Sep 2022 · 6 mos · Dubai, United Arab Emirates · Remote

• As a seasoned advisor and executive, I served as a Non-Executive Director on a remote basis, or as an executive for technology start-ups around the world.
• I have worked on a range of projects, including conducting a strategic M&A audit/due diligence for a managed services provider, advising an AI generative start-up on strategy for a fund raising round, and helping a robotics start-up with advice on a seed round.
• I have also served as an interim COO for a YC-backed start-up based in Silicon Valley.

Oct 2020 – Mar 2022 · 1 yr 5 mos

• ♦︎ Successfully led and directed the operations of an international business, managing a $50M ARR company.
• ♦︎ Implemented strategic initiatives to improve profitability, productivity, and efficiency across all company operations.
• ♦︎ Collaborated with department heads to drive strategy execution and meet continuous improvement goals for the business.

Oct 2018 – Sep 2020 · 1 yr 11 mos

• ♦︎ Successfully led a team of 15+ in Sales Operations, Revenue Operations, Human Resources, and Mobility across two global hubs in Europe and the MENA region.
• ♦︎ Spearheaded efficiency initiatives that resulted in $3m in bottom line savings and a 25% gross operating margin improvement.
• ♦︎ Developed and implemented a set of margin improvement initiatives that drive measurable results.

Aug 2011 – Sep 2018 · 7 yrs 1 mo

• ♦︎ Built a high performing operations team including HR, Sales Operations Operations, mobilization and Finance from 1 employee to 15 employees during the period.
• ♦︎ Oversaw operations management including HR, mobilization, FinOps, sales operations, and strategic projects supported by a team of 15.
• ♦︎ Managed the development and implementation of organizational strategies, policies and practices to ensure best practice and operational excellence.

Aug 2009 – Jul 2011 · 1 yr 11 mos

• ♦︎ Developed an operations function for the group focusing on Revenue Operations (RevOps) and Sales Operations (Sales Ops).
• ♦︎ Established systems and processes that improved strategic decision making through business intelligence, sales and financial reporting,
• KPIs and OKRs.
• ♦︎ Implemented productivity tools including a recruitment CRM and business intelligence tools to measure KPIs/OKRs across the business.

Sep 2008 – Aug 2009 · 11 mos

• ♦︎ Led the turnaround of the business resulting in increased efficiency by re-imagining business operations processes.
• ♦︎ Led the business functions including sales, business development, customer relationship management, HR, and finance for a team of 20.
• ♦︎ Developed new business and added strategic clients, I also led renegotiations with existing clients to improve profitability.

Jun 2007 – Sep 2008 · 1 yr 3 mos

• ♦︎ Overachieved staffing targets by 20% for Time to Fill by hiring new employees to fill vacant positions on a critical IT managed service.
• ♦︎ Improved employee satisfaction by ensuring sound HR management practice and dealing with complaints and improvements.
• ♦︎ Reduced employee attrition by 30% and improved customer satisfaction.

Oct 2005 – May 2007 · 1 yr 7 mos

• ♦︎ Successfully placed over 60 IT engineers into new positions with companies such as Sun Microsystems, Citigroup, and Credit Suisse.
• ♦︎ Implemented a new Applicant Tracking System (ATS) for the recruitment function and automating the recruitment process.

Oct 2004 – Sep 2005 · 11 mos · London, United Kingdom

• ♦︎Successfully grew company’s outbound lead volume through development and execution of a targeted sales strategy.
• ♦︎Generated over 80% qualified leads resulting in meetings and sales opportunities for Oracle France sales representatives.

Dec 2003 – Jun 2004 · 6 mos · Paris Area, France

• ♦︎ Part of a team promoting Acer products that grew the customer base by over 25% and increased annual contract value by over $1M.
• ♦︎ Developed a consultative selling strategy with key accounts, customer stakeholders and key sponsors resulting in higher sales.

Jan 2003 – Sep 2003 · 8 mos · Fort-de-France, French-Martinique

• ♦︎ Increased market share and grew product sales by executing a sales plan that targeted key partners and grew the business.
• ♦︎ Achieved revenue objectives for my product portfolio and gained new customers as a result of a new partner program.

Sep 2001 – Sep 2002 · 1 yr · Paris Area, France

• ♦︎ Increased number of qualified leads by 60% and closed 30% more opportunities than the average Sales Development Representative.
• ♦︎ Achieved a conversion rate of 15% on all opportunities worked, above the team average and became one of the top 3 sales in a team of 20.