Premnath Bagadi — Engineering Manager
12+ Years of Experience in Multiple industries like Telecom, Banking and Airlines. I enjoy working in a fast paced, team-oriented environment with a can-do attitude. My strengths include good technical skills, excellent team player, self-motivated and innovative professional. Good leadership qualities to drive and deliver Projects. Worked as Genesys and Custom Contact Center solution Architect. Extensive knowledge on Genesys Routing, IVR and Agent Desktop solutions. Having good Knowledge with Avaya and Nuance solutions. My Technical skills includes Java, Spring, Oracle DB, Postgres DB, Cassandra DB. Having Decent knowledge with UI Related technologies. Good Knowledge on ASR and TTS related components. Always Delivered Operational enhanced solutions with very minimal Production issues.
Stackforce AI infers this person is a Telecom and Software Development expert with extensive experience in contact center solutions.
Location: Hyderabad, Telangana, India
Experience: 14 yrs 9 mos
Skills
- Genesys Voice Platform
- C#.net
- Java
- Ivr Development
Career Highlights
- 12+ years of experience across multiple industries.
- Expertise in Genesys and custom contact center solutions.
- Strong leadership qualities with a proven track record.
Work Experience
Apple
Engineering Manager (3 yrs)
Software Engineer Lead, Genesys (4 yrs 2 mos)
JPMorgan Chase & Co.
Associate (9 mos)
Newt Global Consulting, LLC
SME (10 mos)
Cognizant
Senior Associate (1 yr 4 mos)
Verizon Enterprise Solutions
System Analyst (1 yr)
British Airways, Tata Consultancy Services
Developer (1 yr)
Tata Consultancy Services
Developer (2 yrs 3 mos)
System Engineer (3 yrs 8 mos)
JAVA Trainee (2 mos)
Education
Bachelor of Engineering (BE) at GITAM college of Engineering