Hemanth Aragonda, PMP — Technical Program Manager
Most platforms break before they scale. Most marketplaces stall before they monetize. I make sure neither happens. I'm a Staff/Principal TPM with 14 years building the infrastructure layer that AI products, cloud migrations, and marketplace ecosystems run on. I translate executive ambiguity into multi-year platform strategy, run governance without process drag, and broker VP-level conflicts with data — not politics. At Atlassian, I owned the programs that moved the needle at scale: AI Automation Platform (3B runs/month) Architected a distributed microservices system scaling from 30 to 1,800 concurrent executions using Temporal, Kafka, and gRPC — sustaining 3B monthly runs at 99.95% uptime for 60M users. Built an AI Risk Prediction Framework that cut defect rates from 14% to 3.8% (64% reduction), recognised with Atlassian's 2024 Innovation Award. Reduced churn 18% → 7% and unblocked $50M+ pipeline. $225M Cloud Migration Led 50+ service migrations across 12 products with zero downtime. Delivered $3.2M annual savings, reduced P95 latency by 200ms, and lifted CSAT from 3.8 to 4.6 across 35M+ users. Forge Marketplace & Billing Drove monetisation infrastructure for 500+ partners and 60M users — transitioning from subsidised to usage-based pricing, cutting time-to-revenue 30%, and establishing a billing accuracy framework at 99.5%. Delivery Excellence — AI Agents Built three AI agents to reduce TPM overhead at scale: an Intake Agent that auto-triages inbound requests against GTM priorities and capacity, cutting assignment lag from 7–10 days to 1–2 days; a Rollback Agent that monitors compound release signals (billing accuracy, error burn velocity, P95 latency) and fires before manual observation catches failures; and the AI Risk Prediction Agent that reduced defect rates 14% → 3.8% in production. Before Atlassian: SAP S/4HANA transformation across four global regions at Amadeus. A $2B aerospace procurement platform at Honeywell serving Boeing and Airbus — processing $2B annually with 99.7% uptime. Open to Staff/Principal TPM roles in AI infrastructure, distributed platforms, or marketplace ecosystems. Bengaluru — open to remote/hybrid India. PMP · CSM · Generative AI · 2024 Atlassian Innovation Award
Stackforce AI infers this person is a SaaS and Aerospace expert with a focus on AI infrastructure and marketplace platforms.
Location: Bengaluru, Karnataka, India
Experience: 14 yrs 11 mos
Skills
- Technical Program Management
- Cloud Platform & Infrastructure
- Distributed Systems & Scalability
- Marketplace Platforms
- Digital Transformation
- Project Management
Career Highlights
- Led AI automation platform with 3B runs/month.
- Achieved 64% reduction in defect rates.
- Directed $225M cloud migration with zero downtime.
Work Experience
Atlassian
Sr. Technical Program Manager | Marketplace & Ecosystem Platforms | GTM & Partner Monetization (8 mos)
Sr. Technical Program Manager | AI & Cloud Platforms at Scale | 3B Runs, 60M Users (3 yrs 5 mos)
Amadeus
Technical Program Manager | Enterprise SaaS Platform Migration | SAP S/4 HANA, 4 Regions (1 yr 5 mos)
Honeywell
Senior Project Manager | Aerospace eAuction Platform | $2B Transactions, Boeing & Airbus (10 yrs 1 mo)
Education
Post Graduate at Jawaharlal Nehru Technological University
Bachelor of Engineering at Sri Krishnadevaraya University
