Dec 2018 – Oct 2020 · 1 yr 10 mos · Williston, Vermont

• DXC Technology provides the Vermont Department of Health Access with Medicaid fiscal agent services that include claims processing and payment, financial services, provider enrollment, and system maintenance and operation.

Aug 2018 – Dec 2018 · 4 mos · Burlington, Vermont Area

• Principal Consultant and founder at ProjectGuide, LLC. ProjectGuide provides project management consulting services to businesses. Examples of the services provided are part-time or full-time project management of one or more projects as well as short-term services such as methodology assessments, methodology development, artifact development, portfolio construction, project metrics development, process change facilitation, project initiation, and project manager mentoring and coaching.

May 2015 – Jul 2018 · 3 yrs 2 mos · Winooski, Vermont

• Manage software development projects for MyWebGrocer. Deliver the MWG e-Commerce grocery platform to North American grocery chains. Manage the extended team of analysts, architects, software developers, and QA personnel during the software lifecycle.
• Delivered on-time MWG DEP e-commerce platform for major southeastern US grocery chain in June 2018.
• Delivered projects for core platform updates and retail customers involving accessibility and custom products in during 2017.
• Delivered on-time MWG DEP platform with many customizations to mid-Atlantic US grocery chain in October 2016.
• Delivered first Sales Demo implementation of the MWG DEP platform in June 2016.
• Deployed changes for Google Publisher Tags to all MWG legacy platforms in March 2016 before Google deadline.
• Delivered DEP platform products for circular management and internal tooling in October 2015.

Jun 2012 – May 2015 · 2 yrs 11 mos · Montpelier, Vermont

• Senior Project Manager with NTT DATA for National Life Group (NLG) account. Worked with NLG clients and NLG IT to initiate and deliver projects on time, on-budget, and to standards in Statements of Work. Managed all aspects of the project lifecycle. Communicated with NLG executives and managed expectations.
• Completed NLG one year project for agent number expansion on time and under budget with over one hundred direct project contributors and 8,000 hours of work.
• Completed all projects on-time for NLG’s for Corporate Actuarial Transformation initiative with over 10,000 hours of project work.
• Attained Project Management Institute (PMI) Project Management Professional (PMP) certification.

Apr 2009 – Apr 2012 · 3 yrs · Colchester, Vermont

• Responsible for software development and quality assurance teams for iSystems (now Asure Software) commercial payroll and HR management software. Managed eleven software developers, five quality assurance staff, and two off-shore contract programmers. Responsible for delivery of client, server, and web components of the products.
• Enabled granular control of features updated in each build resulting in 50% reduction of injected defects by replacing software configuration management (SCM) system. Developed new software build process, enabling daily releases if necessary.
• Increased average number of features and fixes per month by 25% and focused attention on the most important backlog items by introducing and using Agile development process.
• Increased software test capacity resulting in faster testing per feature and reduced risk by introducing virtual machine usage with quick configuration creation, backup, and restore. Reduced regression test process from five to two hours by dividing work among VMs and updating automated testing software.

Jun 1997 – Mar 2009 · 11 yrs 9 mos · Essex Junction, Vermont

• Mask Systems and Product Engineering Manager, August 2003 - March 2009
• Responsible for delivery, enhancement, and maintenance of customer orders, data transformation, manufacturing reporting, data transmission, and factory automation systems for IBM’s (now GLOBALFOUNDRIES') only photomask development and manufacturing facility. Managed team of 14 software developers and product engineers. Campus Relationship Manager for University of Pennsylvania from August 2000, responsible for leading IBM team at Penn career fairs, speaking for engineering student groups, sponsoring networking events, selecting and interviewing candidates, and working with IBM executive sponsors.
• Delivered competitive photomask ordering and manufacturing option resulting in IBM’s customers saving over $100K per order.
• Saved one of IBM’s premier semiconductor projects worth over $100M by qualifying new software supplier for mask manufacturing.
• Delivered applications to process new semiconductor design language enabling mask construction for a new generation of servers.
• Recruited one-third of staff during tenure to expand capabilities in web development and product engineering.
• Equipment Integration Manager, June 1997 – August 2003
• Responsible for delivery, enhancement, and maintenance of semiconductor process equipment automation software in IBM’s 200mm semiconductor manufacturing and test facility. Managed team of up to 25 software engineers and technicians working on a portfolio of approximately 80 applications.
• Created new equipment control application framework for new 300mm semiconductor facility resulting in the on-time startup of equipment automation in the new facility. The framework was first large Java-on-Linux installation for IBM.
• Enabled automated factory control of IBM semiconductor stocking and packaging systems resulting in higher quality by deploying applications built on new equipment control application framework.

Jan 1985 – Jun 1997 · 12 yrs 5 mos · Essex Junction, Vermont

• Engineer and software developer for the Semiconductor Test and Equipment Technology organizations.
• Developed software development methodology for in-situ sensor software development, contributing to saving over $100M in potential yield losses per year.
• Created first object-oriented, C++, graphical interface control program for tester operators, resulting in simpler tester operation.