Vidushi V.

Operations Associate

Uttar Pradesh, India3 yrs 5 mos experience

Key Highlights

Proven expertise in inventory control and logistics management.
Strong leadership skills managing large on-ground teams.
Currently pursuing an MBA in Supply Chain Management.

Stackforce AI infers this person is a Supply Chain and Retail Operations Specialist.

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Skills

Core Skills

Supply Chain ManagementLogistics ManagementInventory ManagementOperations SupportCustomer Service Operations

Other Skills

E-CommerceWarehouse OperationsBuild Strong RelationshipsCash HandlingBilling ServicesRetail SalesPositive DisciplineSAP ERPInvoice ProcessingOperational ExcellenceCash CollectionSite InspectionsDecision-MakingInitiativePublic Speaking

About

Results-driven Assistant Store Manager with 4 years of experience in dark store operations, retail management, and supply chain execution across leading organizations like Blinkit, Reliance Retail, and Metro Cash & Carry. Proven expertise in inventory control, warehouse & logistics management, shrinkage reduction, and KPI-driven performance including IPH, TFR, PPI, and customer satisfaction metrics. Skilled in team leadership, managing large on-ground teams of pickers, packers, auditors, and delivery partners, along with cash handling, POS operations, SAP ERP, and data tracking via Google Sheets & Excel. Adept at driving operational efficiency, ensuring SOP compliance, reducing wastage, and improving last-mile delivery performance. Currently pursuing an MBA in Supply Chain Management, with a strong foundation in process improvement, vendor coordination, and people management.

Experience

3 yrs 5 mos

Total Experience

1 yr 3 mos

Average Tenure

11 mos

Current Experience

Blinkit

Assistant Store Manager

Jun 2025 – Present · 11 mos · Noida, Uttar Pradesh, India · On-site

Ensuring smooth last-mile delivery operations, team coordination, and fast, accurate service to customers within minutes.

E-CommerceInventory ManagementSupply Chain ManagementWarehouse OperationsLogistics ManagementCustomer Service Operations

Reliance retail

Team Lead

Jul 2024 – Jun 2025 · 11 mos · Meerut, Uttar Pradesh, India · On-site

· Preparation Goods Received Note (GRN)
· Cash handling and Book keeping.
· Doing global counting on weekly basis to maintain inventory (FIFO)
· Ensure Inventory shrinkage reduction.
· Maintain Expiry tracker on regular basis.
· Process customer transactions accurately and efficiently using POS systems.
· Coordinate with Cash Team, SLP, and Marketing for smooth functioning.
· Handle customer inquiries and resolve issues in a timely and professional manner.
· Monitor sales performance and support teams in achieving targets.
· Supervise and support floor staff, assigning tasks and ensuring productivity.
· Maintain visual merchandising and stock presentation standards.
· Ensure adherence to store policies, safety protocols, and SOPs

Operations SupportBuild Strong RelationshipsInventory ManagementCash HandlingCustomer Service Operations

Metro wholesale india

2 roles

Assistant Team Leader

Mar 2023 – Nov 2023 · 8 mos · Meerut, Uttar Pradesh, India · On-site

· Led a 10 members checkout team with strong team work and smooth operation.
· Supervise cash handling procedures, ensuring all cash, credit and digital transactions are properly
processed.
· Operate POS system efficiently.
· Reconcile end of day sales and submit reports.
· Always landed in green section in SSC (Store Score Card)
· Maintain smooth customer flow.
· Assist in processing returns, refunds or exchange as per policy.
· Keep the checkout area clean, organized and fully stocked with bags, receipt rolls, etc.
· Ensure accurate and timely billing for wholesale customers by verifying products details, quantities,
and applicable pricing or discounts.
· Follow store policies and security procedures.
· Coordinate with other departments for pricing or stock issues.
· Greet and engage customers positively.

Billing ServicesOperations SupportCustomer Service Operations

Assistant Team Lead

Apr 2022 – Mar 2023 · 11 mos · Meerut, Uttar Pradesh, India · On-site

· Led a team of 6 members and 8 Loaders in the Goods Receiving Department, ensuring accurate stock
verification.
· Supervise and guide the goods receiving team to ensure efficient unloading and checking of deliveries.
· Verify received items against invoices and purchase orders for quantity and quality.
· Coordinate with vendors and internal departments on delivery discrepancies or damages. (RTV)
· Ensure timely data entry and system updates for stock-in records. (GRN)
· Maintain cleanliness, organization, and safety in the receiving area.
· Monitor inventory flow and support timely replenishment of sales floor stock.
· Implement FIFO and stock rotation procedures.
· Train team members on receiving protocols and safety standards.
· Prepare and submit daily/weekly receiving reports.
· Collaborate with the warehouse, store operations, and merchandising teams for smooth supply chain
function.

Operations SupportBuild Strong RelationshipsInventory Management

Education

GLA University

Master of Business Administration - MBA

Jan 2024 – Jan 2026

CCS (Chaudhary Charan Singh)University

Bachelor of Commerce - BCom

Jan 2019 – Jan 2022

Kendriya Vidyalaya

Commerce

Mar 2019 – Present