Jun 2019 – Apr 2021 · 1 yr 10 mos · India

• This role was responsible for recruitment for in house team in all the company locations and also maintenance of a comprehensive database of language- and domain-based translators, interpreters, testers and experts that facilitates speedy support of business requirements. The Global Resource Manager will also be responsible for working with Project Managers and Project Coordinators to pro-actively identify language requirements that the organization is selling, and source linguist experts accordingly.
• Initiate identification, evaluation, and addition of new language experts to the vendor database
• Planning and strategizing the recruitment process.
• Process improvisation.
• Analyse the best ways to use the time available and capability offered by the freelancers, and
• advise them on the same
• Regular updating of the online database with reviews and comments and strike-off as per
• feedback received from the project teams
• Regularly coordination with project delivery heads and project managers for resource
• requirements on projects and satisfy the same
• Regular engagement with the freelancers through planned events and on occasions to create a
• sense of belongingness with the Mayflower Family.
• Recruiting niche roles for other sites like Poland and Canada.
• Reporting and MIS as required.

Jun 2018 – Mar 2019 · 9 mos · Dubai, Dubai, United Arab Emirates

• End to end recruitment of Senior Management and Mid Management level roles for Banking operations (Wholesale banking (Large corporate operations, Middle Market); Priority Banking; Face Banking; Wealth Management; Commercial Banking; SME operations; Trade Operations etc.) and Support functions (Telesales, back office, Strategy, IT) under strict TAT.
• Work closely with Business Heads, stake holders and HR Business Partners in identifying monthly indents as part of ramp up / backfill roles and recruit best talent within the prescribed TAT.
• Conduct monthly panel based interviews for all Associate to senior roles, which also includes conducting competency based assessment tests. • Complete all pre offer formalities like Management Clearance processes, etc. for selected candidates.
• Work closely with respective Hiring Managers and the Rewards team in preparing salary proposals, negotiation of salaries with candidates and drafting of offer letters.
• Work closely with the HRS and Immigration teams in completing the visa and onboarding formalities of all in country and outstation candidates.
• Responsible for providing weekly and monthly MIS reports on hiring for various decks – GM HR, Head HR, COO, CEO, etc.
• Responsible for conducting bi-weekly meeting with respective Business Heads in updating recruitment status and plan on hiring strategies.
• Advise stake holders on strategic people related/hiring matters and designing solutions
• Collaborate with colleagues and take responsibility for developing junior colleagues through on-the-job coaching, knowledge sharing and consistent feedback.
• Involved in developing new recruitment strategies and policies, processes and procedures to reflect new market challenges, economic impacts, technological changes, or competitive pressures.

Feb 2017 – Sep 2017 · 7 mos · Bangalore

• Roles and Responsibilities:
• . Responsible to monitor and continuously upgrade of HR policies &
• procedures at par with the company best practices; thereby facilitating
• team's development, personal growth and high quality of work life.
• . To lead and support the development and implementation of HR
• policy across all areas of the organisation including improving performance,
• maximizing attendance and providing effective management of change.
• . Work with the HR team to develop, co-ordinate, implement and audit
• all HR activity within the department and across the organisation.
• . Responsible for senior level decision making and both day to day
• management and strategic direction of the organisation.
• . Ensure that the recruitment, performance appraisal, rewards and
• recognition and other HR related activities are conducted as per the
• requirements.
• . Ensure HR plans support the needs of the organization but are also
• flexible enough to cope with changes in the organisation, as and when they
• occur.
• . Ensure all team members receive appraisals in accordance with
• company policy.
• . Ensure all policies and procedures are up to date
• . Establish goals, procedures and timelines needed to reach
• organization objectives.
• . Ensure that the salary is provided to all the members on time.
• . Ensure that all HR reports, MIS are updated.
• . Encourage for continuous improvement and innovation within the
• team.
• . Keep the board informed on personnel and employee-relations
• policies, as needed, to preserve and facilitate company strategy.
• . Plan, design, develop and evaluate human resource-related
• initiatives that support organizational strategic goals.
• . Advise on pay and other remuneration issues, including promotion.

Jan 2016 – Dec 2016 · 11 mos

• Handling a team of recruiters and working on the requirements in the given SLA
• Handling End to End Recruitment right from interacting with operations team understanding the forecast of the requirement building the pool for the requirement and allocating them to the requisitions based on the requirement even for IT hiring, volume hiring, and International Language skills set hiring

Dec 2011 – Dec 2016 · 5 yrs

• ASSOCIATE TALENT ACQUISITION December 16th 2011- 4th December 2016
• Handling End to End Recruitment (Sourcing, Screening, Interviewing, Onbording)
• Sourcing through LinkedIn, Naukri, Indeed, and Monster to search for qualified candidates
• Driving end-to-end fulfillment on open demands for mid-senior level hiring
• Source job boards and social media for job seekers with hard to find skills sets
• Performed phone screens and pre-qualification of potential candidates to determine technical and deliverability
• Negotiated and extended offers with a proven track record of closing talent in a highly competitive marketplace
• Organized drug screening, reference checks, and background checks prior to hiring applicants
• Assisted in the recruiting process, including pre-screening/interviewing candidates for select clients, completed pre-screen checks, interview forms and reference checks, and assisting with orientation documents
• Identify effective recruitment channels to post openings, and reach out to active and passive talents
• Engaging with business leaders to proactively plan hiring against forecasted demand
• Driving specific programs viz. Employer Branding, Candidate Engagement and others
• Successfully ramped up the TA team across junior to mid-level hires
• Working closely with the vendors to ensure resource fulfillment is taken care on in a timely manner
• Building the candidates pool to fulfill the requirements
• Worked effectively on pilot projects hiring in the given time frame
• Involved in hiring candidates for highly skilled profiles for IT as well as Language support
• Generate recruiting statistics and other reports as required, Understand and comply with all internal control procedures
• Recommend and implement improvement in work processes and procedures within area of responsibility
• Compensation Timely interaction with all the Business heads for the required skills sets to fulfill the requirements