Alok Tripathi

Business Development Executive

Mumbai, Maharashtra, India20 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

18+ years in Sales & Marketing leadership.
Expert in channel expansion and business development.
Proven track record with major brands like Samsung.

Stackforce AI infers this person is a Sales and Marketing leader in the Telecommunications industry.

Contact

Skills

Core Skills

Sales & MarketingLeadershipBusiness Development

Other Skills

Strategic PlanningMarket AnalysisCustomer Relationship Management (CRM)Sales ManagementPerformance ManagementChannel ExpansionNetworkingDistribution ManagementEscalations ManagementGap AnalysisCompetitive AnalysisRisk AssessmentDecision-MakingBudgetingOperational Cost Analysis

About

Strategic and Target-oriented Sales & Marketing & Business Development Professional with 18+ years of proven experience in channel expansion & management in brands such as Samsung, Uninor, and Idea Cellular. Adept at developing & proposing the full range of region-based products and services. Driving sales to customers directly and through electronics & telecom industry partners. Specialist in feeding the market requirements to the solution management by introducing innovative solutions to the region and devising inputs in fixing the gaps to reduce cluster business hampering. Proficient in conducting market research, gap analysis & escalations, analyzing trends and performances, mapping customer expansion details, and enabling sales & marketing improvements accordingly. Abled Leader in heading the entire Western Zone of Mumbai (Nashik, Thane & Navi Mumbai) & operations for Modern retail stores, and partnering with big MM brands such as Croma, Reliance, Vijay Sales, Metro Cash & Carry, etc. Excellent quantitative aptitude, commercial acumen, good persuasion skills, and demonstrable leadership in distributor management, customer management, team management, training & development, and meeting targets.

Experience

20 yrs 7 mos

Total Experience

5 yrs 3 mos

Average Tenure

13 yrs 8 mos

Current Experience

Samsung india

3 roles

Deputy General Manager

Promoted

Sep 2022 – Present · 3 yrs 8 mos · Mumbai Area, India

SALES & MARKETING
Ensuring the delivery of targets through individual recognition, performance review, people management, and rewards.
Meeting with customers to discuss their evolving needs and to assess the quality of the company’s relationship with them.
Determining the company’s gross-profit and annual unit plans by analyzing trends & results and implementing marketing strategies
Reviewing AP1 with KAM and arranging stock basis trend & anticipated demand, partnering stock situation / SLM / Obsolete model status, performing analysis on MTD, YTD, LFL, PPS, CS, and DS.
Understanding customer pain points and working with the design team to add value to the product through portfolio offerings.
Building rapport with the key customer decision-makers and acting as a single point of contact for all customer service needs
Developing field sales action plans to facilitate the implementation of regional sales programs.
BUSINESS DEVELOPMENT
Gathering market intelligence for potential industries and evaluating market opportunities for future business/application technologies.
Leading acquisition and development of new customers, recognizing the challenges of the respective applications, and creating solutions for the customers
Establishing relationships with key technology leaders at customers providing direct input for new product & technology strategies
STRATEGIC EXCELLENCE
Arranging a joint meeting with the partner’s operations team to identify the opportunity & engaging Man to Man report building with influences in RDRL & CROMA, including buying and operations team.
Accountable for revenue growth, P&L, strategy making, budgeting, marketing, promotions, accounts, and team management.
To enable sell-in decision-making, provide a detailed analysis of the Product wise/Category wise/ Outlet wise database on the historical actual & market potential
Recruiting and selecting Shop Floor Associates and training them on the various products & services

Sales & MarketingLeadershipStrategic PlanningMarket AnalysisCustomer Relationship Management (CRM)

Zonal Key Account Manager

Promoted

Jan 2018 – Jan 2022 · 4 yrs · Mumbai, Maharashtra, India

Key Account Manager

Jan 2012 – Jan 2018 · 6 yrs · Mumbai, Maharashtra, India

Uninor (telenor group - norway)

Assistant Manager - Sales & Distribution

Nov 2009 – Aug 2012 · 2 yrs 9 mos · Mumbai, Maharashtra, India

Tracked competitor’s activities and kept abreast with the latest market trends and requirements.
Supervised complaints, customer satisfaction, commitments, service delays, and other related issues.
Fixed the targets of RAC & Distributor and monitored their daily achievements, moving into the field with RAC and Distributor to solve their problems. Ensured maximum client satisfaction by providing pre-post assistance and resolving any issues/queries.

Idea cellular ltd

Senior Sales Executive

Aug 2007 – Nov 2009 · 2 yrs 3 mos · Mumbai, Maharashtra, India

Appointed Distributors and set up a good distribution network. Managed a Team of 15 RACs and 2 Distributors.
Planned different schemes for RAC and Distributors with the budget allocated to promote sales. Organized different activities to promote the sale of all product ranges & coordinated with the network team to get the best coverage in a slum

Sify

Territory Manager

Feb 2005 – Aug 2007 · 2 yrs 6 mos · Mumbai, Maharashtra, India

Tasked with scheduling installations daily & oversaw all commercial work in the office management area.
Informed customer about concerned information required for Life cycle management.
Oversaw the work of Cable T.V. operators and handled the areas of Dadar to Andheri (Mumbai).