Sep 2023 – Jan 2025 · 1 yr 4 mos · Dubai, United Arab Emirates

• End-to-end product development of multiple internal (backoffice) applications.
• Key product KPIs:
• 1. Operational efficiency of internal processes -> driving down the time-to-completion and resource requirements
• 2. Regulatory compliance -> helping Revolut stay compliant with global regulations

Mar 2022 – Jan 2023 · 10 mos · Moscow, Russia

• Led machine learning projects at e-commerce subsidiaries at Sberbank. Key responsibilities:
• full project/product cycle ownership from generating of product hypotheses to implementation, results tracking and reporting
• agile managing of work sprints (in accordance with Scrum, SAFe)
• managing project/product backlog to meet product KPIs and stakeholder expectations
• monitoring and controlling project deadlines
• preparing project documentation, reports, presentation to higher management
• Key results:
• managed the development of a machine learning courier routing system from prototype to deployment in production (~$7.5M yearly cost-savings for the subsidiary)

Aug 2021 – Mar 2022 · 7 mos

• Led a project office of the business units. Aims of the project office were two-fold:
• identifying and solving critical seller issues
• developing new marketplace features for the seller base
• Key responsibilities included:
• formulating project backlog based on seller analytics, interviews, surveys, management requests for new features
• decomposition of projects into smaller work items for the team, monitoring deadlines and results
• prioritization of tasks for adjacent departments in order to deliver on our own projects
• bi-monthly report on most critical seller issues that business unit is facing
• preparing and presenting reports, results to the higher management
• Key results:
• initiated a new approach for managing seller support cases (~$16M savings per year due to decrease in lost sales) due to prioritization of more impactful cases first

Jan 2020 – Aug 2021 · 1 yr 7 mos · Moscow City, Russia

• Led mobile app personalization team and built new app features to improve conversion rates and customer satisfaction for a mobile app with +30M MAU
• Key results:
• implemented new recommendation engine - achieved 2x growth in product sales (YoY) in a section of the mobile app
• built advanced customer profile database (built from the ground up to XX m users) - increased the reach (+50%) and conversion rate (+10-20%) of marketing campaigns
• created customer ‘interest’ on-boarding - significantly enlarged the available data pool for app users
• automated customer pattern analysis - setup a monthly digest for the top management (C-level) with key customer base trends

Feb 2018 – Jun 2019 · 1 yr 4 mos · Moscow, Moscow City, Russia

• Launched a private label brand on Amazon US marketplace. Conducted market and user research. Identified key unsolved pain points in the niche. Built a supplier relationship and sourced the product. Managed and implemented marketing strategy.
• Key results:
• achieved the highest customer satisfaction rating in the niche, sold the product line in 1,5 years
• achieved break-even in less than 6 months

Sep 2017 – Feb 2018 · 5 mos · Moscow, Moscow City, Russia

• Lead consultant teams in strategy development projects for govt agencies, banks and oil & gas companies.
• Key projects:
• Led a project stream (3 people in a team) to develop social policy analysis tool for a major public sector client
• Led a project stream to research international best-practices of fleet lifecycle management for a major Oil & Gas company with +10K vehicle fleet

Feb 2016 – Aug 2017 · 1 yr 6 mos · Moscow, Moscow City, Russia

• Conducted industry research, built analytical models for a govt think tank.
• Key projects:
• Designed a workforce planning model for a public sector client with 0.4M employees to achieve 10% reduction in headcount
• Led a project to develop an improved forecast of a $37B durable goods market and reduced MAPE to 5%
• Initiated development of an analytical model to assess market potential of $1B+ foreign industrial markets

Jan 2014 – Jan 2015 · 1 yr · Moscow, Moscow City, Russia

• Worked as a business analyst in supply chain projects (costs optimization, financial modelling)
• Key projects:
• identifying cost savings of $10M (10% of budget) for a FMCG supplier; building financial model of a new retail service with $1.5M revenue potential; developing business model of a $15M logistics project
• Developed initiatives to cut transport costs by 10% for a leading Russian Oil & Gas company